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This Asus laptop is a 2-in-1 touchscreen laptop. It can be identified by its model number: Q504UA-BHI5T13.

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Mousepad not working after Windows 10 Update

Once again, my mousepad isn’t working after the most recent Windows 10 update.

I would log onto the laptop and my touchpad would work fine. Then all of a sudden, it won't work. I tried fn+f9 and mostly everything else but it just won't work. It won't let me move my cursor and I can't click anything.

The computer is touchscreen which helps in the meantime. But this is frustrating.

I tried downloading and installing the Touchpad drivers using powershell but it doesn’t resolve the issue.

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It was due to the recent windows 10 Update. Then Microsoft released another update, 2004. Once this version was installed, it magically worked again.

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Hi,

Try installing the latest Asus ATK Package drivers and check if that resolves the problem.

If they won’t install, uninstall the ATK Package drivers already installed (go to Control Panel > Programs and Features) and then reinstall them again.

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