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2 Backlight keyboard not working
Hi, i have an Asus Q550lf and the backlight for the keyboard is not working. All function keys work except the backlight one plus whenever i restart the computer the keyboard lights up then it turns off while restarting. I updated the ATK package and nothing. Also, when i get a code of “This program only works on ASUS computers” and “USB Charger Plus/ Failed to sync settings” this happened after i updated my computer any help?
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Hi @carlos57 - what operating system are you running and which version are you on?
por Auto
@pineauc Windows 10 1909
por ortizcarlos1899@gmail.com
I know lots of people who had problems with the function button after a windows update.
It goes like this:
Function button works normaly, as do most of the F keys along with it.
But one or two at a time, may not.
For me it was the vol+ vol- F buttons, my wife had the same issue with her Brightness+- buttons, etc.
Usually these tend to disappear with the next update, but it IS a reoccuring issue and it's kind of annoying.
por Med_tech
@carlos57 once you installed the latest ATK package from ASUS, did you check Device Manager in Windows to verify that the driver linked to your hardware properly?
por Auto