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NVMe drive won't work

Hello everybody, in 2016 i bought this laptop on amazon

https://www.amazon.com/gp/product/B01DT4...

laptop that I liked and upgrade the ram memory to 16gb. I worked on it normally for 3 years without any problem. One day I worked on the battery up to 12%. Then I turned it off. I had a power outage. Once everything was back to normal. I connected the laptop so that the battery could have some percentage before I start using it. and there the laptop refuses to recognize the hard disk which is an NVMe. I tried another HDD on it, it worked. So I bought an enclosure for the NVMe in order to connect it as an external support on another laptop. once connected it rang showing that a device has been connected to the computer but it does not appear in my computer. I tried to change the letter of the disk in disk management but it didn't work. the disk is like freez. What do you think? I have so much important data on it.

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Could the laptop not even see it in the BIOS?

Try it again in the laptop. If the second one recognised the device then it is probably O.K. just it directory, etc. got corrupted during the power outage.

Use one of the free disk/partition recovery progams on a USB drive.

The least you will get your files back and possibly even recover everything.

The beauty of the NVMe is that because of its speed the recovery time will be quick.

  1. MiniTool Partition Recovery. https://www.minitool.com/free-tools/mini...
  2. EaseUS Data Recovery Wizard. https://www.easeus.com/data-recovery-sof...

are two I’ve used. There are others:

https://recoverit.wondershare.com/partit...

Alternately you could run the recovery from the other laptop. I prefer from the original as then no chance of messing up the second laptop if you get drives confused.

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Hi Mike, How are you? Sorry to be late. And thank you for your answer. I didn't have time to try the programs that you've sent to me. I will do it soon. So to response the first question in your post "Could the laptop not even see it in the BIOS?"

R- No the BIOS dont recognize de NVMe no more. But recognize other HDD that i put on it.

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Ive tried the MINITOOL package. is very helpfull. thank you. The problem is still the same. ive forced to restore some files somefiles from the NVMe when it appears like LOCAL DISK on my computer. The files that i finally have are 90% un readable.

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It sounds like the power outage caused a power spike and the SSD sustained physical damage or corrupted the filesystem. That’s usually not good for data since you often need to do have professional recovery done if non-destructive software recovery fails. To test if it’s filesystem or physical damage, check if it shows up in Computer Management under Disk Management. Open your Windows start menu and look up Computer Management, and find Disk Management. DO NOT FORMAT THE DRIVE; this will tell you if the drive is still readable. If you can see it, there is something wrong with the filesystem or data structure.

If it’s just corruption, what you can sometimes do if the damage isn’t too severe is read the drive in Linux using a distro like Uubuntu. If you can’t even get it to read in Linux, there’s something wrong with the structure of the filesystem at a deep level or the damage is so severe it needs to be recovered with more advanced software tools or recovered professionally with a tool like the PC 3000, which any company doing data recovery will have.

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Hi Nick! How are you? I do everything that you said to me to do but the problem is still the same. I connect NVMe, it sounds like drive is connected. Appears on my computer like LOCAL DISK E: but shown on the DISK MANAGEMENT sometimes. when it shows on DM, when i click on it like to try to change the drive letter, the computer appears like freeze. and when i plugged NVMe out, computer return to normal state.

Ive the UBUNTU 20, same thing. i sound everytime i connect the NVMe and few second later sound like NVMe is disconnected.

what you think about the situation?

Thank you in advance et Thank you so much

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@bernaar Sounds like the drive may have an issue then - usually Ubuntu only locks up when the issue is fatal.

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Did you finally find a solution. Am having the same issue with my Nvme ssd

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Gueldy Bernard Bonaventure será eternamente grato(a).
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