Rep: 150,5 mil
199
128
923
I've noticed recently that both of the USB ports on the right side of my G71 are not working correctly. Whenever I plug a device into the top one, I get a "USB device not recognized" message, and plugging something into the other gets nothing at all. The third USB port (on the left side) works perfectly fine.
Esta é uma boa pergunta?
Rep: 150,5 mil
199
128
923
I finally opened the computer. The ribbon cable from the USB board to the motherboard was unplugged at the motherboard. I now have all 3 USB ports functioning again!
Esta resposta foi útil?
Rep: 78,2 mil
385
96
162
I would remove the keyboard and check to see the connector for the USB ports on that side is firmly connected. If it is check the ports carefully for damage or debris. I am including a link the the service manual. Good luck.
h10032.www1.hp.com/ctg/Manual/c01713747.pdf
Esta resposta foi útil?
Thanks for the link, I'll be sure to try that.
Definitely appreciate the link. Thanks for your help in this.
Últimas 24 horas: 0
Últimos 7 dias: 0
Últimos 30 dias: 0
Duração total: 3,357
2 comentários
Try reloading the USB drivers. Cheapest easiest fixes first then dive in to innards.
por Phillip Takahashi
my cd roma worked until I update my window
por allinderbarb