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Announced on October 16, 2014, identifiable by the model number A1347 and EMC 2840.

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PPM002 Error in Diagnostics but memory tests pass

Hello

I have a Mac mini Late 2014, it works fine when im using it but cannot update OS not install new one, each time I try to do it, it comes with up error and points to running diagnostics due to a hardware fault. Ran diagnostics and came back with PPM002 error pointing to an issue with memory module (crappy onboard on this version of Mac mini so can't replace). However when I Run a memory test software like Rember (I've tried a couple of others too) all memory tests come back with no issues. I've attached pics of the diagnostics screen as well as the memory tests.

Any help is appreciated.

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Did you try a fresh set of SO-DIMM’s?

What is the amount of RAM you have mounted?

Sadly RAM testers are not perfect! I would trust Apples as it tests the lower range better than OS run testers which can't reach the lower address lines.

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The RAM is soldered on this Mac unfortunately otherwise would have tried before posting the question.

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Your right I was thinking the older 2012 model! My mistake. Need that second cup of coffee this morning ;-}

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Sadly your logic board has a problem with one of the RAM modules.

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