Ir para o conteúdo principal

Fix Your Stuff

Right to Repair

Parts & Tools

The Dell 1710n is an office laser printer released in 2011.

6 Perguntas Visualizar todos

How to remove white 'scuff'marks on print jobs?

Had no problem until this week - my 1710 printer is not printing clearly, there are scuff marks that repeat in 'white cloud' shapes down the page in regular intervals. I have pulled out the printer catridge etc and have wiped out excess toner internally via the front panel. Is this problem caused by a piece of paper stuck on the rollers ?? The dell toner cartridge is hardly used, as new.

Answered! View the answer I have this problem too

Is this a good question?

Pontuação 0
Adicionar um comentário

1 Resposta

Chosen Solution

This is usually caused by a scratched drum. If not, then you exposed it to too much light or you exposed it to light or touched it.

Usually light damage is permanent. You probably need a drum at that point. However, if you let it sit in the printer and not use it, it may recover. It probably won't, but it does have a chance. It's better then assuming a drum dead and that's like 50-60.00 to replace dead. Scratches are always cases a drum rebuild or a new drum is required.

Was this answer helpful?

Pontuação 0
Adicionar um comentário

Add your answer

Johanna will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 3

All Time: 993