The Dell Chromebook 11-3120 is an affordable, lightweight laptop that is most commonly used in professional and educational settings.
CB will not power down when you close the top lid. Or go in to sleep mode.
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can you give me more info on what happens
does the screen stay on?
yes, I found the problem. the magnet on the backside of the bevel came out of its bracket.
@Justin Jordan yup just as I thought if the Chromebook does not read the magenet it does not go to sleep. is that all?
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solved magenet came off bracket
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Where is the magnet located? I’m troubleshooting a CB right now that will not sleep when the lid is closed… The option to sleep when the lid is closed is enabled.
It is built into the bezel.
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