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2.2 GHz (Turbo Boost up to 3.4 GHz), 2.5 GHz (Turbo Boost up to 3.7 GHz), or 2.8 GHz (Turbo Boost up to 4.0 GHz) quad-core Intel Core i7 processor with 6 MB shared L3 cache.

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Diagnostics reports PPT004 after installing IFIXIT battery

My previous battery was functioning OK but was swollen so I ordered a replacement battery kit from IFIXIT. The install went fine and system is working OK but running diagnostics (power on - D) shows a PPT004 error. Checking the battery status (Option -Battery icon) shows Condition: Normal.

Any suggestions? Is this normal for a NON-Apple battery?

Below is my System Report - Power

Battery Information:

  Model Information:
  Serial Number:    -Serial Number Removed-
  Manufacturer:    SMP
  Device Name:    -Device Name Removed-
  Pack Lot Code:    0
  PCB Lot Code:    0
  Firmware Version:    2
  Hardware Revision:    00aa
  Cell Revision:    2
  Charge Information:
  Charge Remaining (mAh):    8789
  Fully Charged:    Yes
  Charging:    No
  Full Charge Capacity (mAh):    8789
  Health Information:
  Cycle Count:    3
  Condition:    Normal
  Battery Installed:    Yes
  Amperage (mA):    0
  Voltage (mV):    12996

I’m sure if I took it to Apple they would say it’s the NON-Apple battery. It would be nice to clear this error but if not the battery replacement was successful anyway.

Thanks for any suggestions.

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Recalibrate the battery. Let it run all the way down and then fully charge it back up.

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Thanks for your prompt reply but I have already cycled the battery 3 times and I just ran the diagnostics again and it still reports PPT004. All other indications are that the battery is in good condition working 100% but the diagnostics is not happy. The System Report even shows the correct Cycle Count so I know it sees the new battery. Oh well. Thanks anyway. Any other suggestions?

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It would not surprise me at all if this is being caused by Apple software to prevent you from using a third party battery. They have been doing lots of nasty things so third parties cannot repair Apple products. They are fighting the attempts to pass Right to Repair laws tooth and nail. Tim Cook stated that it hurts their bottom line.

https://repair.org/stand-up

https://www.pri.org/stories/2018-12-24/r...

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James Falvey será eternamente grato(a).
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