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6th generation of Motorola's Moto G line. This phone was released in 2018 and features a glass back that is easier to remove than Samsung phones. Model number XT1925-4, XT1925-5, XT1925-6, XT1925-12 and XT1925DL.

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Why Is My Screen Flickering?

I purchased a brand new Moto G6 (XT1925-12) from Verizon less than 30 days ago. Within 2 weeks my wife was complaining that the screen constantly flickers and rarely gets bright enough to see unless you are standing in the dark. After messing around with it a while I realized that the screen even flickers during shutdown and boot up. I even tried a factory reset, but the problem continues. Adjusting the brightness slider seems to have no effect on the brightness, and if I disable adaptive brightness that doesn't help either. I thought I would take the phone back to Verizon to see about a warranty replacement, but when I pulled it out of the case, I realized the back glass is shattered. My wife says she has never dropped the phone and it always stays in its case. After some more googling I found dozens of threads where people have said that the glass breakage is caused by exposure to temperature above 100 degrees especially in high humidity. Whatever the case, does anyone know why the screen flickers? Is there anything I can do to repair it?

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2 Soluções

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It seems like an issue with the LCD connector inside the phone. There is a work in progress guide for taking apart the screen so once that is completed I'd recommend using that guide to open the phone and resist the connector.

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Thanks for the reply! Did you mean replace the connector, or was resist the intended word, and if so, what exactly does that mean?

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I meant remove it and then put it back in. Just to see if it is because of a faulty connection.

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Its not a connection problem. Its in the lcd itself. I just checked all connections, cleaned etc. Still does it. Just a junky lcd in these things. Im going back to LG.

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I have the same issue, and looking in the Motorola forums is a factory problem and it's happening in differents devices. Hope this be a software problem.

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Stephen será eternamente grato(a).
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