iPhone X restarting with apple logo after water got inside

Hello Avinash Kumar, first of all I would like to apologize for the inconvenience you are experiencing. Unfortunately from what you have described to me about the device's current status, it certainly seems that water has started corroding key components on your iPhones logic board. Follow the directions in this iPhone troubleshooting guide.

If that doesn’t work, my best recommendation to you is to leave the device powered off, and if you plan on servicing it yourself, to open the device up, and immediately disconnect the battery and do a power drain by holding the Sleep/Wake button for at least 3 seconds. Next you will want to locate and standing water droplets and use a micro fiber cloth to dry them. Disconnect the rear camera, display, and audio/power connections. Use 99.5% isopropyl alcohol and a Q-tip to carefully clean the contacts of any water and possible corrosion. You may want to remove both batteries and even the Logic board to inspect it for further water traces.

If you happen to find any, use the micro fiber cloth to dry them, and use the isoproyl rubbing alcohol to dry/clean the spots. After a thorough inspection, connect all of the connections, and then the battery connections. Make sure that the charging port is clear of any moisture, and plug the device into power. Next you will want to do a hard reset. If the phone is working properly, the Apple logo will appear and the device should boot.

I hope that you are able to find a solution, and if you do not feel comfortable doing the service yourself, you can always find a 3rd party repair tech to do this work for you, just know that there is no guarantee. I hope this helps. Best of luck.

~Alec

I am facing same issue right now. Yesterday me and my family were visiting one island, I wanted to make some videos underwater, then i faced the same problem as you did. Additionally, when iPhone X was turning on and off it has became sooo hot, that i couldn’t even touch it. So, now it’s dead.

So angry with Apple for false claims and feature descriptions!

Had this happen to my X by simply cleaning it with a wet towel for less than a minute or so. Did not even get submerged or anything.

Everything is working fine, but my volume buttons and sleep/wake are being shorted somehow. No water marks in screen or cameras (although it initially had moisture in all 3 cameras, it’s all gone now).

I opened up the phone, but couldn’t see any signs of moisture in the main part of the case, so I focused on the button switches themselves

I used a syringe to drop little droplets of isopropyl into the volume buttons and sleep/wake button while pressing them in and out. It is currently under a blow dryer with medium heat. Will update when I take it off…

So here’s what I figured out:

1 - the volume buttons are not shorted, just the sleep button is. Since the sleep button is shorted, iOS didn’t know how to respond to the volume button being pressed (probably thought I was trying to hard reset, ergo did not change volume like it normally would)

2 - The iPhone will boot and function normally when the quad flash/sleep button connector is unplugged. They are both on the same circuit.

What I think happened was the water that was inside the rear camera also got into the flash module. Since the flash and sleep button are on the same circuit, and the phone functions normally without the circuit attached, I think this module might be shot. So I will just replace it for $20 and see if it works. Bootstrap method ftw!

Hi ,

Avinash , i have iphone xs max, but it got drenched in Rain, but in sim tray i cant see any Red Indicator, but still am facing same issue as you are facing, i.e. phone boots with apple logo for 5 seconds and then a blank black screen.

Is my Battery Gone ? as others have suggested i have kept my phone in a rice bag for demoisturizing .

I attest to having these problems also. It’s BS we spend so much for something that can’t b fixed

hey good afternoon. so last night i was at the pool on my iPhone XS MAX and i was just sitting there in the pool by myself and i didn’t wet my phone at all and then suddenly when i got out of the pool i noticed that Apple logo keeps continuously coming on my screen and then i go on my phone and it shuts down so i plugged it on its charger and just left it there until this morning where i toke off my iPhone case and noticed it was a little wet so i immediately toke it off and kept trying to do a software update but it still keeps continuously turning off i am really scared and really need help i payed a lot for this phone which i thought was waterproof but isntt!!! i am really upset and devastated!! i travel this week and my phone isn’t working and i have calls that need to be taken, messages that need to be replied too come on now apple. APPLE I NEED YOUUU!!!!!

tell me after this if it is okay or else still you are facing the problem.

my phone fell in the pool and I immediately brought it out. it was working absolutely fine just that the speakers were sounding muffled. later when I got home I decided to charge my phone and now the apple logo comes on then the phone goes off into a green and black screen

Wish I said this before it happened to you. But keep it off and take it to a place that have the heating device to dryout phones. Same thing happened to me but the water damage was to bad I had to replace my phone for about 600$

I had the same logo flashing after phone was in pool. Worked ok for a while then flashing logo but I also got battery flat icon and plug into pc to restore after I left it charging for hours and had switched the charger on/off few times

i was on holiday so pc shop opened it, no water and gave up repair

charged it next day and just switched on

I just bought an iphone xs that was apple logo every 5s. I've tried mode reset for it, but in my laptop said "error code 4013". After researching online, I've tried to put new xs screen without face ID cable plug in. Fortunately, my macbook can restores and make it work again. But after set it up like new phone, Face ID is no working anymore. So, I've tried turn off, plug in face id cable, the phone was apple logo keep off and on like before. Now, I'm sure, I cannot plug in face ID cable(inside phone) when reset it because it will be apple logo on&off forever. My phone now works good, but no Face ID anymore.

Hey. I experienced a similar problem and Apple was no help. I accidentally dropped my phone in the pool and grabbed it out right away. It was kind of working afterwards but the volume was glitching and there were grey lines across my screen. I powered it off and let it dry in front of the fan with the SIM card out. After 12 hours of this, my phone will turn on and constantly restart every 60 seconds on its own so for now it is just powered off. Apple support told me that it should be fine after only 5 hours of drying out, and after 12 it is still shot. Apple support also told me that it should be fine seeing as the iPhone 11 has an extra security feature for water resistance. If that is the case then this seems like a manufacturing problem to me?

I had this problem, i let it sit and die for like a week and eventually i was like well lets try it and it turned on

Salt water will permanently kill a phone after it’s exposed to water inside the phone , phones are water resistant but not water proof.

if your phone has water inside if needs to be opened and cleaned quickly before any corrosion begins or short circuits.

do not keep trying to use phone hoping it will start working just doing this while it’s wet can zap circuits .

Get it to a repairer and get it opened up for assessment but it dies completely.

My phone fell in the pool the other day and the screen became really dark ( I could still see some things in the screen but it was really hard) and I noticed that my phone kept turning off and on every 5 to 10 seconds and my face id is not working anymore. I went to a repairer to fix it (he changed the screen) but the phone is still turning off and on. I don’t know what to do anymore. Someone help!!!!

Just Change Front Speaker Flex, Problem Will Solve

Hello, I was washing my face, and my phone got exposed to water. I'd immediately dried it with a towel. Next day, I was texting someone, then my phone just shuts off.. When I turned it on, it showed the Apple logo but it started flickering green and black. I tried to restore from iTunes, that didn't work. I'd also used a fan to try to dry out the water all night, and a little in the next morning. I watched a couple of YouTube videos, but they ended up not working and took $30 from me! Please help me..!

Face ID proximity sensor has water damage. The bad part will cause this. Replace with a new proximity sensor and the phone will work but the Face ID will not.

Your phone might have gotten corrosion on the logic board, you can book an appointment at repair shops or you can fix it yourself with isopropyl alcohol or baking soda and water.