Hi @Duaa Alherbawi,
I think that the model number is Lenovo Ideapad C340 is this correct?
If so check that the fan ventilation slots on the back edge of the laptop (I think) are clear from any obstructions.
Also check that you can hear the fans operating in the laptop and feel the warm (hot?) air coming out of the vents.
If you can’t hear the fans or feel the air then there is a problem with the fans. There are two fans in the laptop.
As you have a very new laptop, (I assume that it is less than 12 months old?) contact the Lenovo service section as per the manufacturer’s warranty statement that should have come with the laptop as to what to do to get it repaired under warranty. That’s what warranties are for
If it is still under warranty, do not open the laptop yourself to investigate the problem, as this will void the warranty.
5 comentários
Hi I got a brand new lenovo touch screen .. it heats up the once turned on i don’t know why i feel so bad and i don’t know what to do it is brand new .. still fan works with it’s full speed once I switch on and it heats up from bellow and above as well
por Duaa Alherbawi
@Duaa Alherbawi ,
What is the model number of the laptop?
Does the fan continue to run at high speed even if you just turn it on and don't do anything on the laptop for about 5-10 minutes and then check if it slows down?
por jayeff
Thank you for your reply sir, yes once i turn it on and it is brand new Lenovo touchscreen but i dont know the model name ..
por Duaa Alherbawi
@Duaa Alherbawi ,
The model number should be on the information label that is on the bottom (or underneath) of the laptop
por jayeff
THank you so much for your patience the model number is 81TK touch screen
In this laptop there is no way for me to work while it is on charger as it heats up massively .. I must charge it first then work else the heat wont allow me to touch it ..
por Duaa Alherbawi