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How to delete caller tones?

Hello guys

I have an Alcatel OneTouch phone and I would like to get rid of a caller tone (the ring tone that the incoming caller can hear).

Does anyone know how to remove it?

Thanks in advance

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Yes, what I meant was the ringtone heard by the person who calls me (calling party).

A friend of mine tells me that the music he hears when he calls me is quite annoying :p

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Me too and I dont know where this song came from.

por

I need to delete my old ringtones in my phone

por

A person called me and I can't answer the call and they can't disconnect the call and it's still ringing I can't find out how to delete it

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Hi

Have you tried turning the phone off for a few minutes and then turning it back on again?

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Hi @jila ,

You cannot delete the ringtone provided to the calling party (the person who made the call). That is controlled by the phone service provider.

To cancel the ringtone that the called party hears (you are the called party if somebody calls your phone) go to Settings > Device > Sound > Phone Ringtone > select None.

Alternatively on an incoming call, when it is still ringing, press the Volume Down key until the ringtone is set at mute. It will not give a ringtone signal on incoming calls

Ensure that vibrate when ringing is enabled otherwise you'll have to keep checking the screen to see if a call has come in.

Update (05/24/2018)

Hi,

Which company is your mobile phone service provider?

Check their website for anything about "caller ringtone" (or similar sounding) facility or options

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@jayeff - You might want to re-write this as your first statement and the second imply the same thing.

I think what you are saying is the person calling gets a ring tone, but you can change it to your own after the first ring if your phone & service allows it.

Likewise you can mute the phone from ringing so you're not disturbed.

Not sure I follow your i/c call note. Do you mean VoIP calls?

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Hi @danj ,

I'm old school. ;-)

Ringtone is what the calling party hears and ring was what the called party hears.

Since mobiles don't get 'ring' current they get "ringtones" instead so calling party hears ringtone and called party hears ringtone.

I believe it is confusing to give them the same name. I can understand that it is a tone being supplied by the 'called' phone for the called phone but confusing when you ask, did you get ringtone on a call. Now you have to qualify which end of the call you're talking about, the calling or called party.

What I thought I was saying is the ringtone heard by the calling party is supplied by the service provider and it cannot be altered/changed etc by the calling party or the called party. Well at least not here, perhaps it is different where you are. Does that mean that you can alter the ringtone that the caller hears by altering a setting in the called phone? Interested to know what the advantage of that is to the caller.

The ringtone heard by the called party, can be controlled by the called party as it is generated by his phone.

With regard to i/c calls. My mistake to me i/c means incoming and o/g means outgoing. I'll amend that as I made a bad assumption that it also means that to most. Obviously wrong.

Cheers.

por

I gotcha! It can be confusing!

Yes, here in the states some providers allow you to customize what the person hears when they call your phone for a ring tone and you can even set the on hold/forwarding music too!

I programed some of my address book numbers to have unique tones so I know by the music who's calling. And I've altered my default tone to be something else as it was just getting weird reaching for my phone as the tone was the same as others around me and it was their phone that rang.

With VoIP calls some providers allow you to block them as they tend to be spoofing (illegal calls). The number of spamming calls has increased to the point people only answer calls which they have pre-programed into their phones now.

To many bell's & whistle's for me as well!

por

Hi @danj ,

OK.

I can understand assigning separate ringtones for different contacts on incoming calls to know in advance who is calling you but at a bit of a loss to understand what the advantage to the caller is to get an individual ringtone sent to them by the called number. I suppose at least they would know that they connected to the correct number if nothing else.

Cheers,

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@jayeff - Just personalization, sometimes the carriers go to far with options that really are just a waste. I think its a young persons thing.

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