How to fix touch disease?

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iPhone 6 Plus

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Lani @lani_

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Postado: 3 de fev de 2018

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How to fix touch disease?

So recently, i think my phone has obtained the ‘touch disease’. I purchased a new phone screen and it started working again until it would randomly stop responding to touch unless I pressed down on the screen. I found this video on YouTube for a somewhat simple solution by placing adhesive tape over the two IC chips in the motherboard. It worked for a short while until it started to lost the touch again and I would have to gently press down on the phone screen to regain touch (which I believe is not safe, I know). So I go back in to the motherboard and try again with a different brand of tape, wondering if that the problem. While doing this, my finger touched the IC chips. In the video I was watching, it said to be careful as to not to do that. Did that make my problem worse? What do I do now?

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Dan @danj

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Postado: 4 de fev de 2018

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First lets understand what Touch Disease is. Review this great Vid IFIXIT has with Jessa Jones: A Design Defect Is Breaking a Ton of iPhone 6 Pluses

Here's how many Apple is dealing with: Sources: iPhone 6 series 'touch disease' now accounting for about 11% of Apple Store repairs

I would recommend you take it in the an Apple Store to get it repaired under the extended warranty program they have.

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Elijah Arreguin @elijaharrreguin Rep: 55 3 · Answer 1 · 2018-02-03T20:34:08-07:00

Elijah Arreguin @elijaharrreguin

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Postado: 3 de fev de 2018

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Your have to replace touch ic chips for like $100 about or you have to get a completly new phone

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Because I touched it with my finger?

3 de fev de 2018 por Lani

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dwidman @dwidman Rep: 13 1 · Answer 2 · 2018-09-15T21:58:45-07:00

dwidman @dwidman

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Postado: 15 de set de 2018

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I seem to have “fixed”, or at least found a workaround, that works on my first gen 6 plus. After I found out it was a chip problem I tried grasping it and twisting the phone, just enough to know it flexed slightly. I have done this a couple more times after the problem reappeared but it seems to take care of it to the point that I decided I don’t need to have it repaired or buy a new one. I would be interested to hear if it works for anyone else.

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This is nothing more than a band-aid solution and every time you twist and flex the phone, you are only making the actual problem worse. You can read more about this here if you are interested.

17 de set de 2018 por Minho

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Tim @timbomuldoon Rep: 1 · Answer 3 · 2019-01-12T10:04:27-07:00

Tim @timbomuldoon

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Postado: 12 de jan de 2019

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AT&T will fix it for $49, fwiw.

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Thein Than Soe @theinthansoe Rep: 1 · Answer 4 · 2020-07-07T23:19:48-07:00

Thein Than Soe @theinthansoe

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Postado: 7 de jul de 2020

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apple should take responsibility to cover back what we have paid for its product. i did encounter problem with iphone 6 plus touch screen issue two times. for the first time i went to apple’ authorized third party and they aske me to change the displayed. so i had to pay for it. now same problem come again within short period. unfortunately , i m far away to access to apple ' authorized agents. its too bad and i feel that is unfair to me.

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