Repair guides for Android cell phones manufactured by ALCATEL.

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My screen has a burn-in! Help!

Is this repairable and how? How much does it cost if i take it to an authorized service center? Thank you and have a nice day!

Update (12/31/2017)

Thank you! It's an Alcatel pixi 4(5)

Update (01/04/2018)

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This is how it looks

Respondido! View the answer Também tenho esse problema

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Depends what’s phone you have to begin with. iPhone, blackberry, etc.?

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Phones don't usually get burn in, and even TV sets don't. A Tv set would get pixel burn out, and they look like white dots. The amount of white dots gets to be more and more. The fix for the TV is to change the part that projects the picture. This is not something for someone to do for themselves unless you have previous experience. On a cell phone, I've never seen screen burn, or even bad pixels. It must be a cheap off branded cell phone. Next time, get a Samsung, or one of a few brands that are known for quality. If you have a contract, they might fix it for you, if you don't have a contract, maybe you should shop arounds for a new phone. The cost of fixing that old phone would be a waste of money. Sorry I could not be of more help, I did give you good advice.

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@aspiringkid does not sound like burn-in since it is an LCD display. You can post some images of what your display shows so we can see what you see. Use this guide Adding images to an existing question for that.

To work on your phone, use this video

Update (01/04/2018)

Could be a bad screen as well as a bad connector/motherboard. Replace the screen first while you do so, clean the LCD connector with some 90%+ isopropyl alcohol and a soft brush. Check for corrosion

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I'm what does a LCD connector looks like and how to clean it?

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I checked and cleaned it but still it didnt helped but I noticed that some "metal spongy thing" are sort of gone wich I saw to other parts of my phone.

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This is what i saw. The "metal spongy thing" in the lcd connector is missing....

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