Freezer is not circulating cold air?

Hey Team,

I have a Samsung Side by Side Fridge & Freezer (Model : SRS585HDIS)

About a week ago, I noticed that there was no ice being produced, and I thought it was due to the hot weather we've had of late, so I decreased the temperature of the Freezer to no avail.

It seems like the ice is not being produced because the freezer is not cold enough to freeze the ice. It seems like the freezer temperature is not getting colder, and I've tried a couple of things including resetting (on/off) & power freeze.

On further inspection, it seems like the bottom of the freezer is very cold (as it should be), but the top is significantly warmer - it's also where the Ice maker is, hence the water is not freezing.

From my research, I've learnt that the fridge side is cooled by air from the freezer side - and the fridge is at the right temperature, no issues at all.

Does that mean the circulation fan in the freezer is not working/might be frozen.

How can I test it or take it apart to check?

Or are there any steps I should take like defrosting the freezer to get the fan running again?

Any help will be appreciated :)

Update (12/23/2017)

Hey,

Appreciate the reply and sorry for the late reply!

When the fridge and freezer doors are closed, I can hear a whizzing noise (most likely the fan), and I'm pretty sure it's a noise I haven't hear before.

Also, the freezer cools but the cold air does not circulate - the bottom end of the freezer is working as expected and freezes items & ice cubes, but the top end is warm and not cold at all.

It seems like it's the circulation fan or something similar?

Any way to confirm/test that it's the fan?

Cheers!

Update (01/28/2018)

Hey Guys,

So I've finally got around to doing a bit of investigating.

It seems like the fan is running? (See link for photos).

But I'm definitely sure it has to do with the circulation inside the freezer, as the fridge has been working as per normal, whilst the freezer still hovers around the 15 degree mark and does not freeze anything.

From my research, the fan is responsible for circulating the air?

Could the fan not be running at the correct speed?

Link : https://imgur.com/a/dz5z2

(Last photo is a photo of the fan)

Respondido! View the answer Também tenho esse problema

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Could your fridge have accidentally been set to demo mode?

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Hi @rajalot ,

Here is a link to the spare parts for your model fridge.

It shows that there are 3 fans for your fridge. One in each cabinet (fridge and freezer), to circulate the air and one outside the cabinets to cool the compressor and condenser coils.

I'd check the fan in the freezer cabinet to ensure that it is not iced up and that it is operating OK.

The reason why the freezer is cold at the bottom is that cold air falls down. (It is heavier than warm air). So while the evaporator is very cold (freezing cold in fact) there is no air being blown across it to cool the entire cabinet only the air surrounding the evaporator area.

Here is a link to the parts for the freezer section (or click on the exploded view1 pdf link in the page from the link above.

Here is a link to the freezer fan -Item 10-2 part #1692719 and case motor Item 10-4 part #1692689 both found on p.2 of the parts list.

Hopefully this is of some help.

Update (01/30/2018)

Hi @rajalot ,

You have shown pictures of the compressor fan. This cools the condenser coils which are "hot" from the heat extracted from the fridge. (you could vacuum away all the dust, the cooling coils will appreciate it!)

The evaporator fan is inside the freezer cabinet behind a panel. This fan drags air over the "freezing cold" evaporator unit causing cold air to circulate throughout the freezer. Be careful, your fingers can literally stick to the evaporator unit if you touch it. It is freezing cold (unless the fridge is in the defrost cycle when it warms up (because no refrigerant is passing through it) to allow the ice build up to melt away -i.e. defrost)

You need to remove the back panel (from the inside of the cabinet) and check out the fan there.

As I said above check out "exploded view 1" in the link to see how the evaporator fan sits behind the panel in the freezer cabinet.

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@jayeff

You're a bloody legend! Your replies are easy to follow and your comments explain everything so well.

Just thought I'd let you know - shall follow up the steps above and report back soon :)

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Resposta Mais Útil

Hi @rajalot

Check some things, is the compressor running?

e.g. like hearing motor / fan running ?

check for any possible clogs also.

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Hey,

Appreciate the reply and sorry for the late reply!

When the fridge and freezer doors are closed, I can hear a whizzing noise (most likely the fan), and I'm pretty sure it's a noise I haven't hear before.

Also, the freezer cools but the cold air does not circulate - the bottom end of the freezer is working as expected and freezes items & ice cubes, but the top end is warm and not cold at all.

It seems like it's the circulation fan or something similar?

Any way to confirm/test that it's the fan?

Cheers!

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Most Domestic refers are single evaporator systems... this means all cooling occurring in the fresh food compartment occurs because of the heat exchange occurring in the freezer (due to evaporator heat absorption). Your refer use a dual evaporator, single compressor system. each compartment cools individually. through not at the same time. Most Ice maker start their harvest cycle when their mold T-stat reaches approx. 10dgs f. If the refer is in a thermos hold or defrost state the fans will not be operating. Generally the evap and condenser fans operate in series with the compressor, but not always. is the compressor and condenser fans operating.

1st item of business should be is the freezer evap fan operating. most of the Samsung / LG fans are very quite when running. Some fans turn off when the doors are open... some don't. Open the freezer door and listen, if not hold the door switch (if present, some models use a hidden magnetic reed switch to sense door action) closed and give it 15sec to sense. Do you hear a whirling rotational noise. If not and or if so... next touch along the back wall of the freezer. Do you feel frosty ice... if so you might have a defrost failure and it may be restricting the evap fan. (most not the easiest to access or service). Further help would need further answers from you.

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Hey,

Appreciate the reply and sorry for the late reply!

When the fridge and freezer doors are closed, I can hear a whizzing noise (most likely the fan), and I'm pretty sure it's a noise I haven't hear before.

Also, the freezer cools but the cold air does not circulate - the bottom end of the freezer is working as expected and freezes items & ice cubes, but the top end is warm and not cold at all.

It seems like it's the circulation fan or something similar?

Any way to confirm/test that it's the fan?

Cheers!

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