Freezer is not circulating cold air?
I have a Samsung Side by Side Fridge & Freezer (Model : SRS585HDIS)
About a week ago, I noticed that there was no ice being produced, and I thought it was due to the hot weather we've had of late, so I decreased the temperature of the Freezer to no avail.
It seems like the ice is not being produced because the freezer is not cold enough to freeze the ice. It seems like the freezer temperature is not getting colder, and I've tried a couple of things including resetting (on/off) & power freeze.
On further inspection, it seems like the bottom of the freezer is very cold (as it should be), but the top is significantly warmer - it's also where the Ice maker is, hence the water is not freezing.
From my research, I've learnt that the fridge side is cooled by air from the freezer side - and the fridge is at the right temperature, no issues at all.
Does that mean the circulation fan in the freezer is not working/might be frozen.
How can I test it or take it apart to check?
Or are there any steps I should take like defrosting the freezer to get the fan running again?
Any help will be appreciated :)
Appreciate the reply and sorry for the late reply!
When the fridge and freezer doors are closed, I can hear a whizzing noise (most likely the fan), and I'm pretty sure it's a noise I haven't hear before.
Also, the freezer cools but the cold air does not circulate - the bottom end of the freezer is working as expected and freezes items & ice cubes, but the top end is warm and not cold at all.
It seems like it's the circulation fan or something similar?
Any way to confirm/test that it's the fan?
So I've finally got around to doing a bit of investigating.
It seems like the fan is running? (See link for photos).
But I'm definitely sure it has to do with the circulation inside the freezer, as the fridge has been working as per normal, whilst the freezer still hovers around the 15 degree mark and does not freeze anything.
From my research, the fan is responsible for circulating the air?
Could the fan not be running at the correct speed?
Link : https://imgur.com/a/dz5z2
(Last photo is a photo of the fan)
Esta é uma boa pergunta?