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i have a customer whos father passed away. she is trying to reset his blackberry to sell it as she cannot get into it. i cant seem to find a way to hard reset via button combo. help?
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I found this after seeing your question. I hope it helps. I posted the image because I had to jump through a hoop to see the answer.
Here is the website it comes from: Three ways to Hard reset Blackberry Priv.
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I will try this when I get to work! Thank you! :)
Np! I hope it works!
Just log in 10 times with the wrong password or wrong pattern etc., then the phone will delete everything down to factory reset level, and restarts from scratch again.
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Actually that is incorrect, it will leave it stuck in a mode where you need the original google account to load past the setup screen... It has to be done via the actual factory reset option to avoid this...
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