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Um Windows phone acessível da Nokia, lançado em abril de 2013.

Touch Screen only working for certain things

My Nokia 520 is working fine, but last night it dropped from my bed the the floor and then when I restarted it and got onto it, my touch screen is lagging in some places and when i go to type o the internet or though text message, it wont type certain letters like h,b,c,i and something its just really laggy and I have rebooted it twice, will a factory reset fix this? and do i need to take my SIM card out before (hard) factory reset?

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Hi Jessica,

How far was the fall to the ground? It sounds like the screen might have gotten damaged, I don't think a factory reset will fix this issue but I might be wrong as well, technology can be insane sometimes, for a hard reset you don't normally have to remove the sim card, but to be safe remove it, I have heard of stories where people lost all their contacts that was saved on the sim when they did a factory reset.

Let me know if you came right

Ewald

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jessicaaa__014 será eternamente grato(a).
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