Screen randomly turns off during use

Question

Verizon Ellipsis 10

O Verizon Ellipsis 10 foi lançado em novembro de 2015 pela Verizon para tirar fotos, ouvir música, explorar a internet e usar uma infinidade de aplicativos por pessoas ou empresas. Esta página ajudará a explicar como solucionar problemas e reparar este tablet; número do modelo: QTAIR7.

8 Perguntas Visualizar todos

Jacob Micallef @jx0743

Rep: 1 mil

16

9

2

Postado: 19 de mar de 2017

Opções

Screen randomly turns off during use

I'm trying to figure out an issue with my sister's tablet, a Verizon Ellipsis 10. She is complaining that during normal use the screen randomly shuts off for about 2 seconds and then turns back on. It seems to be an intermittent issue - so far she hasn't been able to successfully reproduce it.

Could this be a hardware or software issue? I'm trying to update the tablet in hopes that it would fix the problem but it keeps saying "downloading updates. we'll let you know when it's ready" and nothing happens.

Edit: Yesterday my sister told me that her tablet suddenly spammed a lot of numbers and characters into a textbox all by itself. It sounds to me like the digitizer/LCD display is having issues. Could a loose connector also cause these symptoms?

Thanks!

Responder a esta pergunta Também tenho esse problema

Esta é uma boa pergunta?

Sim Não

Pontuação 0

Adicionar um comentário

3 respostas

Conor Bailey @thethirdtwin Rep: 8,2 mil Tech Haus 13 13 11 · Answer 1 · 2017-03-19T13:14:07-07:00

Conor Bailey @thethirdtwin

Rep: 8,2 mil

Tech Haus

13

11

Postado: 19 de mar de 2017

Opções

Has the device ever been dropped, it could be a loose display connector.

I googled "Verizon Ellipsis 10 display turning off" and got a whole load of articles about the tablet turning off by itself, seems this tablet isn't the highest quality.

But give the update some time and see if that fixes your issue.

Esta resposta foi útil?

Sim Não

Pontuação 0

1 comentário:

Mine did too !! I've sent it back 3 times. This last time, the repair people claimed they changed the motherboard. But, it suddenly will not charge. I tried everything, different charges, etc, but it will not charge. Such a bummer !!

28 de mai de 2018 por Janet Taylor

Adicionar um comentário

Jonathan Hazard @jonathanhazard Rep: 1 · Answer 2 · 2017-08-25T06:49:56-07:00

Jonathan Hazard @jonathanhazard

Rep: 1

Postado: 25 de ago de 2017

Opções

Under settings go to security and turn off the toggle "Power button instantly locks.

Esta resposta foi útil?

Sim Não

Pontuação 0

Adicionar um comentário

T Kalen @tkalen Rep: 1 · Answer 3 · 2019-05-12T05:53:54-07:00

I've had the off/on issue for several months and recently it shut off and would not turn back on. I had thought the problem was an ill fitting case occasionally depressing the power button (even though it's an Ellipsis case.

What worked for me was carefully removing the power button (it just snaps out), puff of air, and snap back in.

As for the ghost input, again, I hav had those issues as well as programs opening/closing by themselves. A thorough screen cleaning seemed to solve this. Even if I couldn't see anything significant on the screen, it stopped after cleaning.

It's a nice little tablet, but I won't get another.

Verizon Ellipsis 10

Screen randomly turns off during use

3 respostas

Adicionar a sua resposta