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Second generation of the Fairphone, made by the social enterprise with the same name. Released in December 2015. Model number: FP2-XCVR

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Why does my fairphone restarts 5times a day?

Hi,

ive got my fairphone 2 since july/August. After one month it begun to restart every day for 3 till 5 times. I dont get any answer oft my Problem since four weeks from The fairphone Team... Can anybody help me?

Groetjes

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Hi,

If you have only had you phone since July/August this year, then I suggest that you verify when you purchased it and as it is definitely still within the manufacturer's warranty period (2 years for the phone with provisos, 1 year for the battery also with provisos), consult the documentation that came with the phone as to what you have to do to make a claim for a warranty repair or replacement.

If you cannot find the documentation, here is a link to the Fairphone 2 warranty provisions

https://fairphone.zendesk.com/hc/en-us/a...

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I had the same issue. For me (and a friend of mine) the solution was a small piece of paper. Fold it 3 times and place it between battery and phone on the opposite side of the battery-contacts.

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