Rep: 13
1
The Edge stops working frequently, and when it does other features stop working as well: the rotate feature stops, the camera won't take pictures and the "recents" button doesn't work. Perhaps other features stop as well, but I haven't checked to see which ones.
To get everything working again I power OFF/ON as many times as it takes to make them work.
Please advise how to fix this.
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Rep: 789 mil
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@bjdouglas this phone should still be covered under warranty. Before you try anything else, contact the vendor of this phone and get it replaced.
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Are you saying this is definitely hardware failure (not software)?
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2 comentários
It may be a issue with the display, can you give us some history(like a drop, water damage, screen repair etc.)
por echow2001
Had it just less than 2 months. Nothing has happened to it (no drops or water or anything). I notice that these features (Edge, recents key, camera, etc) always stop working if I don't use the phone for an extended period of time (over night or an hour or so). They stop working several times a day. I've had them stop while I'm doing something on it. I am not certain that the problem existed in the first couple of weeks. I didn't notice, but didn't use it so much.
por Brenda Douglas