incoming calls not ringing

incoming calls not ringing , just shows missed call after caller stops calling

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This may be a dumb question but have you tried pressing the volume up button, toggling silent, snooze or do not disturb mode?

Phone could be muted or on silent.

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yes, that was my first thoughts, and no it's not the volume, but I would think it's probably a software issue??

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Hi,

Just curious, does the vibrate motor operate on an incoming call? If so it's not set to vibrate only is it?

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Yes it does vibrate when i have incomingcalls

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Hi @ Bajja Edwin,

Have you checked that the phone is not in "silent mode"?

Do you hear a ringtone when you select a different ringtone in Settings > Sound > Phone Ringtone and select a ringtone?

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