Samsung Epix Troubleshooting

No matter what you do, you can't get your Samsung i907 to turn on.

Verify that your battery is completely charged. Plug the i907 into your computer or AC adapter and see if anything happens. Ideally, your phone will recognize that it has been connected to a power source and the battery will start to charge. If it will no longer charge, the battery must be replaced.

Hold the power button for 15 seconds. If there is still no response, take out battery. Put back old battery. Try turning on the phone again. Otherwise, you might need to replace your battery.

If your phone still will not turn on, the display may not be working and needs replacing. Please see the display repair guide for instructions on replacing your display.

If all of the troubleshooting recommendations above failed to solve the problem, it is possible that the motherboard in the phone is at fault and needs to be replaced.

The touchscreen or display on your Samsung i907 has completely stopped working.

Hold the power button for 15 seconds. If there is still no response, take out battery. Put back old battery. Try turning on the phone again. Otherwise, you might have a bad battery that needs to be replaced.

If your phone's display is still not working properly, the display may need replacing.

If all of the troubleshooting recommendations above failed to solve the problem, it is possible that the motherboard in the phone is at fault and needs to be replaced.

The speakers on your Samsung i907 are not functioning correctly.

Hold the power button for 15 seconds. If there is still no response, take out battery. Put back old battery. Try turning on the phone again. Otherwise, your battery may need to be replaced.

In some cases, the connection between the speakers and the motherboard may have come loose. To fix, the physical connection must be verified. Please see the speaker connection repair guide for instructions.

If resetting the connection failed to solve the problem, the speakers may not be functioning properly and need replacing.

If your phones speakers are still not functioning properly, it is possible that the motherboard in the phone is defective and needs replacing.

The keypad on your Samsung i907 is not responding or working properly.

Hold the power button for 15 seconds. If there is still no response, take out battery. Put back old battery. Try turning on the phone again. Otherwise, your battery may need to be replaced.

In some cases, the connection between the keypad and the motherboard may have come loose. To fix, the physical connection must be verified. Please see the keypad repair guide for instructions.

If your keypad is still not working properly, it is possible that the motherboard in the phone is defective and needs replacing.

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