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Device screen is cracked
If your device screen is cracked you can use this guide for specific steps on how to replace it.
Device won't turn on
Screen is black and device will not power on
If your device won’t turn on, the battery may be dead. Plug your tablet into a functioning charger and wait approximately an hour for it to turn on, then hold down the power button to see if the device turns on. If the device does not turn on, test your charger on another device if you have one. If that device does charge, then the battery on your tablet might need to be replaced.
Water damaged motherboard
If your device won’t turn on and has been submerged or subjected to water, your motherboard may be water damaged. Refer to this guide for steps on how to replace the motherboard.
Device won’t charge
Device will not charge when plugged into a charger
Test your charger in another device to see if the charger is working. If your charger will not charge any devices, then your charger needs to be replaced with one that is new and functioning.
Dirty charging port
If your device won’t charge check your device’s charging port for anything that might be suck on it that is interfering with contact between the device’s charging port and the charger. Use a brush or airbrush to clean any debris out of the charging port.
Sound won’t play through speakers
You have trouble listening to sounds on your device speakers
Volume is turned down
If you have trouble listening to sounds on your device speakers your device volume might be turned down. Check if the volume on the device is turned down and turn it up. If your volume button is broken you can go to settings and go to volume settings and turn the volume up.
Speakers are dirty or has something stuck on it
If you have trouble listening to sounds from your device speakers, then your device’s speaker might be dirty or have something stuck on it. Check the device’s speaker for anything that might be suck in between the speakers and the device shell casing that might be interfering with the sound. Accumulation of dust or dirty might also interfere or prevent the sound from coming out of the device. Check the speaker for accumulation of any dust or dirt and use a brush to clean it or an airbrush to blow it out.
Defective or broken speakers
If none of the previous suggestions fix the problem with your device’s speaker, your device’s speaker may be defective or broken internally and need to be replaced. You can refer to this guide for steps on how to replace your device’s speaker.
Camera is not working properly
Pictures taken from the device camera appear blurry, all black, or irregular
Dust in/inside the camera
If your pictures come out blurry when you take pictures using your device’s camera, the camera on your device might contain dust. Wipe down the outside of the camera. If the problem continues, remove the case of your device and clean the inside of the camera. You can use this guide to see how to access the camera.
Pictures come out black
If cleaning the outside and the inside of your camera does not solve this problem, then your camera might be broken or defective. Refer to this guide for steps-by-step on how to replace the camera on your device.
Refer to this guide for steps on how to replace the camera on your device.