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Motorola V551 Troubleshooting

The phone won't turn on or dies suddenly for no apparent reason

Check to make sure you're battery is installed correctly and nothing is obstructing its connection with the phone.

Try to charge your phone on a different charger to see if yours may be broken before replacing any parts of your phone.

If the battery is old or it has been damaged by water, dropping, etc. then you may need to replace it with a new one.

The call quality is fuzzy or goes in and out and I don't have reception problems

You should first check to see whether the upper and lower components of the phone are connected properly. A loose connection could prevent the upper components from working correctly. This can be found on step 5 of the Disassembling Motorola V551 Screen guide.

You're speaker could have a bad attachment, something obstructing it or be blown out. To check it follow this guide.

The buttons aren't pressing right or the phone doesn't recognize it when I press them

If one or more of the buttons is depressed and will not come loose or stuck inside the phone you can fix it by following this guide.

You're main logic board or the pressure sensors on it could be malfunctioning. If you've exhausted all other paths follow this guide to remove it.

If you still have a button that has fallen off of the keypad it can be easily reattached. Follow this guide.

The screen is black or white or won't turn on or stay on.

You should first check to see whether the upper and lower components of the phone are connected properly. This can be found on page 4 of the Disassembling Motorola V551 Screen guide. A loose connection could prevent the upper components from working correctly.

You're upper logic board could be malfunctioning. If you've exhausted all other paths follow this guide to remove it.

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