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The Device Won't Turn On

Battery Problems

  • The battery may be discharged. Place the battery on its charge stand and wait 6-8 hours for a full charge and try again.
  • The battery may not be installed properly. Remove the battery and re-insert it making sure it is firmly in place
  • The battery may be faulty or dead. A new battery must be purchased and installed. If needed, please visit our Battery Installation Guide.

Display Prolems

Internal Circuitry

  • If all else fails the internal circuitry may be at fault. A new motherboard must be purchased and installed. If needed, please visit our Motherboard Installation Guide.

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