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Laser X doesn't fire
When trigger is pulled, the Laser X gun does not make a sound, and when pointed at opponents receiver they do not receive a hit.
A jammed trigger can prevent the Laser X from shooting. The trigger is supposed to move back and forth when pressed and released. The trigger may not function as intended if there is something stuck in the trigger, hence preventing the Laser X from shooting.
A faulty trigger can prevent the Laser X from firing properly. The trigger is designed to move back about half an inch when squeezed, and should provide some resistance due to the trigger spring. If the trigger or trigger spring are broken then the Laser X may not fire. With the gun on try squeezing the trigger several times in succession. If the trigger doesn't move, sticks, or does not make any sound, the trigger mechanism should be replaced by the following guide.
Laser X doesn’t turn on
When the switch is turned on the Laser X doesn’t make any sound and the lights don’t flash.
Batteries are not placed properly
The batteries may be put in the wrong order, therefore resulting in no power when turned on. Open the batteries compartment located inside the gun and remove all the batteries and put them back in the correct order and try turning the Laser X on again.
Batteries are dead
The Laser X requires three AAA size batteries to function. These batteries are located inside the gun and can be replaced using this guide. Change the batteries and try turning the Laser X on again.
Faulty power switch
When the switch is moved from the off position to the on position the Laser X does not make any sound and no lights turn on the power switch is probably faulty. You can replace the switch using this guide.
Laser X doesn’t detect laser strikes
When hit by an opponent’s shot, the Laser X does not register it.
Faulty IR sensor
The IR sensor in the Laser X is responsible for detecting shots from opponents and registering damage. If the IR sensor is damaged, it must be replaced following this guide.
Disconnected IR sensor
If laser strikes aren’t registered and the IR sensor itself is undamaged, it could be a result of faulty wiring to the receiver and it should be repaired following this guide.
Laser X Headphone Jack doesn’t work
Sound does not come through headphones when they’re connected to the Laser X.
If sound cannot be heard or it sounds distorted, the problem could lie in the headphones themselves, try connecting them to a computer or other device to see if they work. If not, consider getting a new pair of headphones.
Loose headphone jack
If audio can be partially heard through headphones connected to the Laser X, the headphone jack could be loose and the Laser X must be opened to put it back into place by following this guide.
Faulty headphone jack
If audio cannot be heard at all and the headphone jack is found to not be loose, it must be replaced by following this guide.
Laser X doesn’t produce sound
The Laser X does not make any sound when powered on or when the trigger is pulled.
Batteries are weak
The Laser X requires three AAA size batteries to function they may be too drained to power the speaker. These batteries are located inside the gun and can be replaced using this guide.
The wire connecting the speakers may be broken or disconnected from the circuit board. Resolder the speaker wires following this guide.
Laser X does not reload
The Laser X does not reload when the trigger is pulled and the gun is tilted up and down
Faulty tilt switch in the gun
The tilt switch in the gun failed. Unfortunately the gun part is made of glued plastic and cannot be opened without damaging the toy. However, a push button can be installed on the receiver part. Remove the batteries. Open the receiver by removing the 6 screws and then the back. Solder a normally open push button between the “GND” and “MO” terminals using small flexible wires. Cut the “MO” wire that’s coming from the gun (on my unit is was the blue wire). Re-install the cover, the 6 screws and the batteries. The gun can now be “loaded” by pushing the button while pulling the trigger.
Here are pictures of the fix: