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LG Optimus L7 P705 Troubleshooting

The LG Optimus L7 P705 has a 4.3 inch LCD screen and weighs 4.3 ounces. It has a 5 megapixel camera and a LED flash. It houses 4 GB of internal memory with a SD slot that holds up to 32 GB of memory.

Device will not turn on

When pressing the power button, the device will not turn on.

Battery is Drained

Attach charger to the device and plug it into the outlet.Wait a few minutes and the device should light up, indicating that it is charging. If the battery fails to hold the charge for the expected duration see guide for Replacing the Battery.

Bad Charger

If after leaving the phone plugged in for several hours it still will not turn on, replace the charger.

Damaged Charger Port

IF the charger port is damaged see guide for Replacing the Charger Port.

Application crashed

When using an application and it randomly becomes unresponsive or quits running and returns to the home screen.

Application Frozen

Try to go back to the home screen. If still frozen, try to lock and unlock device (Soft Reset). If problem persists, turn device off, wait a few seconds, then turn it back on. Once the device is turned on open the application again.

Unresponsive Device

When the device’s power is on, but it does not respond to commands.Or, when device simply will not turn on.

Overheated Device

Remove device from the sun and let it cool off for a few minutes.

Device Frozen

Try to go back to the home screen. If still frozen, try to lock and unlock device (Soft Reset). If problem persists, turn device off, wait a few seconds, then turn back on. If soft reset does not work see guide for Replacing the Home Button. Once the device is working again close all applications and websites that may be too intense for device.

Touchscreen is not working

Verify that protective cover, or case, is not interfering with touchscreen sensitivity. Perform a soft reset. Identify if operating system is affecting touchscreen functionality. Verify that there are no cracks on the display. If there are cracks on the display see guide for Replacing the Display.

Internet Loss

When unable to maintain a consistent internet connection, or when the connection randomly drops, while wifi connection is available.

Wifi won’t connect

Toggle on and back off from preferred wifi connection. If problem persists, toggle on and back off from airplane mode. Wait a few seconds to ensure that all of the radios are powered off before tapping the airplane icon the second time.

Distorted Audio

If you can hear static noise, or audio quality fails to meet expectations.

Damaged Speaker

See Guide for Replacing the Speaker.

How do you perform a soft reset

Cindy Myers - Responder

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