JBL Bluetooth Speaker Will Not Connect

• Restart your JBL speaker: One of the first steps that you should take when troubleshooting any electronic device is to turn it off, then on. This will vary depending on your specific model of JBL speaker, but typically, you should be able to press and hold the Volume Up and Bluetooth buttons for 10-15 seconds. It might not be a horrible idea to restart your audio source as well.
• Make sure your speaker is in pairing mode: After turning on your speaker, press and release (or sometimes press and hold) the dedicated Bluetooth button until you see a flashing light or hear a sound, indicating that the speaker is ready to connect to your audio source.
• Forget and re-pair your speaker: Sometimes, the issue might be how your phone/audio source is trying to connect to your speaker. Try forgetting your speaker through your phone's settings and re-pairing to your speaker.
• Make sure no other devices are connected to your speaker: Make sure that your phone hasn't been paired with another nearby device.

Conflicting wireless signals could be causing connectivity problems between your JBL Speaker and your audio source of choice.

• Reduce the distance between your audio source and your speaker: Most of the time, the effective range of Bluetooth audio is anywhere from 30 feet to 100 feet. For the best experience with your Bluetooth speaker, reduce the distance between your audio source and the JBL Speaker.
• Try to reduce the number of physical barriers: While not strictly a line-of-sight signal, Bluetooth's effective signal can be impacted by physical barriers. Try to keep your speaker and audio source in the same room, and on the same floor as each other.
• Try turning off nearby wireless devices and reconnecting the controller: Other wireless Bluetooth devices can interfere with how your speaker functions. Try to keep your speaker away clear of other wireless devices to prevent interference.

Factory resetting your speaker is a more comprehensive reset that involves re-pairing it with your connected devices. This should resolve any software-related issues.

1. Press and hold the Mute button for about 10-15 seconds.
2. Wait for the speaker to turn on.

1. Press and hold the Volume Down and Power button simultaneously.
2. Hold for 10-15 seconds until the device powers off and back on.

1. Press and hold the Volume Up and Play buttons simultaneously
2. Hold for 3 seconds until the unit turns on.

1. Press and hold the Volume Up and Bluetooth buttons for 10-15 seconds.
2. Hold until the unit turns on.

The main logic board of your speaker is responsible for most of its functionality. If any of the small components on the board have failed or become damaged, it’s reasonable to assume that this is the cause, assuming nothing else on this page has worked.

• Check for signs of a board issue, such as burned or cracked components, liquid residue, corrosion, or bending. If you notice any liquid, refer to our Electronics Water Damage Wiki. Although initially designed for iPhones, the iPhone Liquid Damage guide offers valuable information that can be beneficial for your phone as well.
• Replacing the logic board is often the most practical solution for a DIYer who has a faulty board.
• While repairing the board itself may be challenging, it is possible. However, this requires specialized tools and micro-soldering expertise. If you’re interested in learning micro-soldering, here are some excellent resources for reading and watching that can help you get started.