Comprando Peças

tl;dr Tenha certeza que você entendeu a política de retorno do vendedor das peças.

A maioria dos vendedores de peças vai dizer que suas peças são OEM. Mas comprar partes de qualidade é uma tremenda dificuldade para as empresas de reparo. Então, como fazer?

Você vai gostar de comprar suas peças de reparo de um distribuidor. Mas é importante saber de onde o distribuidor pega as peças.

Peças de reparo vem das seguintes fontes:

''Algumas pessoas usam diferente terminilogias como nós fazemos.. Click nos termos para ver a definições."

1. OE Peças pegas diretamente de um aparelho novo, usado ou quebrado.
2. OEM Peças rejeitadas pelo revendedor OEM.
3. O third shift de uma fábrica 'OEM.
4. Third party manufacturers using OEM specifications.
5. Third party manufacturers using their own specifications.
6. Counterfeit parts with the same markings as the OE parts.

More complicating are the facts that:

1. No one of those six sources is necessarily better than another.
2. It's nearly impossible to tell which of sources the part came from.
3. Calling parts OEM that are not is illegal. But some sellers do it anyway.
4. Tracing a part though though the various distributors all the way back to its original source is practically impossible.

Marketing repair parts as OEM that are not OEM is fraud. Certain companies have taken legal action against repair shops that claim they use OEM parts.

When buying parts, you can only trust yourself and the experiences that you have with the vendor. As Obi-Wan says, "trust your feelings."

Antes de comprar:

• Research the seller thoroughly. Pay close attention to feedback concerning the item that you want to buy.
  • Consider eBay: Do you care that a vendor is an "A+++ Seller" or that "iPhone 4 CDMA display assembly didn't work, trying to get refund."
• Know your risk.
  • Don't spend much with an untested vendor.
• Know your backup.
  • "If I don't have the part by this date, I can rely on this vendor."
• Know the seller's return policy.
  • How long is the part returnable?
  • Under what conditions can the part be returned?
  • What do you get for a return? Money back? Replacement part? Store credit?
  • Is there a restocking or other return-related fee?
• Know the sellers' guarantee/warranty policy.
  • How long is the part guaranteed?
  • What do you get for a broken part guarantee? Money back? Replacement part? Store credit?
• Test the seller.
  • Ask the seller a few questions about the product, even if you already know the answer. Judge the seller based on response time, knowledgeability, and language skills.

Once you do buy from a vendor, pay close attention to the entire process:

• Based upon your interactions, is the vendor trustworthy?
• Would you recommend this vendor to others?
• How communicative is the vendor? Do they keep you informed of order status?
• How willing is the vendor to handle returns or refunds?
• Which parts are satisfactory, which are not?
  • Remember, always test parts as soon as you receive them.
• Which vendors' parts are failing after the repair is completed?

E , o mais importante, quando você encontrar um vendedor confiável que provenha qualidade que você quer com o preço que você precisa, fique com ele!