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Camera will not power on
Battery defective or dead
The first thing that you should always check in the event that your camera does
not power on is the battery. It is good to always have a spare battery to test if the
current battery is the problem. If it is found that the battery is not good, then
simply replace the battery.
The power button has not working
After looking to see if grit or dirt is impeding its function, you may have corrosion
and/or dust on the ribbon connectors and retaining clips. Remove the screws on
the left side, right side, and bottom of the camera. "A more detailed description
will be inputted in regards to camera break down steps." Clean off corrosion and
dust on the ribbon connectors and retaining clips. Put camera back together.
Getting lens error
This camera operates by extending it's lens. If it doesn't deploy, you will get a lens error.
Dirt in the connection
Considering the nature of how this camera operates, it can easily gather grit and
dirt in the lens. This will impede the deployment of the lens. This is the most
common reason for a lens error. Clean out the gears with a small brush or
keyboard compressed air duster.
Focusing Motor not working
The focusing motor controls how open the lens will be. If it is inoperable, it must be
replaced. See replacement guide. "link here for replacement guide"
Lens Extension Gears Damaged
The gears are small and light. If the camera is dropped or impacted while the lens is extended, the metal can bend and the lens will not contract easily. It only takes a
slight warp to the shape of any one of the gears to cause a lens error. If you cannot
find the warp or it is too damaged, then it must be replaced. See replacement guide.
"link here for replacement"
Lens obstructed from extending by external object
Sometimes the lens could be deployed while the lens is compressed and obstructed.
For example, deploying while in a pocket or in a camera case. It should correct itself
after cycling the camera off and on.
LCD screen is inoperable
The camera rear facing LCD displays the images and option settings, if it is not displaying properly the LCD may be broken
Cracked or broken screen
Accidents happen. If you find that you have physically damaged the screen, it must
be replaced. See replacement guide. 'link to replacement guide'
LCD screen has lost power
If the screen remains black, then the battery might need to be changed. Reference the steps for a defective or dead battery mentioned earlier on this trouble shooting page.
If the camera is on and pictures are still able to be taken however, the screen itself may be the problem. Considering the price of LCD screen repair, replacement would be
much more economical. See repair guide. "link to replacement guide'
Menu Buttons are inoperable
The rear rotational button menu is not functioning properly
Zoom button is not centered
According to this source, sometimes when the zoom button is not centered it causes some of the menu options to not function properly.