Blink Outdoor 4 Not Connecting

If your Blink Outdoor 4 is not connecting to the Blink Home Monitor app, follow these instructions to get the camera operating again.

• Download the 'Blink Home Monitor' app on your device.
• Once open, you must create an account and follow the steps in the app to verify your identity.
• On the top of the screen, press the + icon and select "Sync Module"
• Through the app, scan the QR code provided on the white sync module or enter the serial number manually.
• Once the Sync Module is connected, go back to the "Add Device" page by clicking the + icon.
• Now, press "Wireless Camera" and follow the instructions in the app.
• Locate and scan the QR code on the back of the Blink camera to link it to the app.

• Ensure that iPhone is connected to the same 2.4GHz Wifi network as the Sync Module (included in the Blink Outdoor 4 packaging)
• Depending on what phone you own, you can check your network in the settings app.
• Ensure the Sync Module is near the camera for both of them to pair and connect properly.
• Verify the camera has at least three bars of signal.

• To remove the battery pack, flip the camera to the back. Insert the black circular key (included in the box) into the silver notch in the center.
• Twist the key to the left and remove the backing once it releases.
• Take the batteries out and place them back in ensuring that the batteries are properly facing their respective sides of the spring (positive and negative compartments).
• Follow this detailed guide if you need to replace the non-rechargeable lithium-ion batteries.

• Ensure that the white sync module provided in the box is plugged into a working outlet.
• If the sync module has a red or no light, ensure that the Sync Module is connected to WiFi.
• If the light remains red, adhere to the following instructions:
• Remove the battery pack by flipping the camera to the back. Insert the black circular key (included in the box) into the silver notch in the center.
• (included in the box) into the silver notch in the center.
• Twist the key to the left and remove the backing once it releases.
• Press and hold the 'Reset' button behind the battery pack for 5-10 seconds.
• Once working properly, the light should turn blue/green.

If you've checked the other potential causes and the camera is still not connecting, it may be damaged or has failed. Follow this guide to replace the camera in your Blink Outdoor 4 device.