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Phone will not turn on
No matter what you do, you can't get the phone to turn on.
Hold down the power button
Before you replace the battery, make sure you are holding down the power button long enough. You should hold the power button down for at least 5 seconds.
Drained or dead battery
If your phone still will not turn on after holding down the power button for at least 5 seconds, it could be that the battery needs to be charged.
You could be using the wrong charger, or the outlet is faulty.
Using wrong charger
Make sure you have the correct charger for your phone. Using the wrong charger may affect how the strong the battery charge is.
Outlet may be Faulty
Not all outlets work. Double check the outlet you have the phone plugged into is a working outlet.
It is possible that the battery will not charge do to a bad battery. The outlet you are trying to plug-in to, may not have any electricity running to it. If you need to replace your battery you can use this guide to assist you.
Unresponsive/ Sticky buttons
No matter what buttons you push, nothing happens.
Bad button pad
The keys on your keyboard are unresponsive or stick.
If the key(s) are unresponsive and/or sticking, you may need to replace the keypad. You can use this guide to assist you.
Phone does not ring
Speakers on the phone seem fine, but the phone does not ring when there is an incoming call.
Ringer has been turned off
On your phone there is a ringer "on" and "off" setting. Check that the your ringer has not been switched to the "off" setting.
Bad conection, or phone is not work as it should.
Inside phone needs cleaning
This will generally require that you open up the phone and clean the connections between the buttons and/or the Logic board. If you need to give your phone a good intensive cleaning, you can use this guide to assist you.