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Archos 97 Carbon Troubleshooting

Black tablet with a 2.0 megapixel camera. 11 inch touchscreen display.

Basic start-up problems with your tablet

No matter what you do, your tablet will not turn on

You've pushed the power button

1. Make sure to hold the power button down for a few seconds before letting go.

Your battery will not hold charge

1. When the charger is connected, you will see a blue lightning bolt over a battery icon in the bottom left corner. If you do not see the lightning bolt, try a new charging cable.

2. If you have tried a new charging cable, the next step is to make sure that the charge port in the tablet is free from dust, and attempt charging again.

3. If none of those options seem to work, it might be time to get a new battery.

Touchscreen is frozen

1. If your tablet freezes while you are on an app, hold down the power button for 10 seconds to restart it.

2. If resetting the tablet doesn't work, go to "Settings>touchscreen calibration button" and follow the instructions from there.

3. If none of those options work, then you must recover the system. Before taking this step, you must be aware that this could erase all of your data (pictures, music, videos, etc.)

a. First, turn off your device for 10 seconds.

b. Hold the power button and volume button down at the same time.

c. Keep pressing the volume button until the tablet enters recovery mode, you will see a white screen.

d. To move between options, use the volume button and the on/off button to select the option you want.

Problems with camera

Can't get the camera out of selfie mode or take quality pictures

Camera is opened to selfie mode

1. If you open your camera app and the image is on your face, press the icon that has a tiny camera and arrows surrounding it to flip it to face the other way.

Zooming issues

1. To zoom closer or farther away from your target, press the "+" to zoom closer and the "-" to zoom out.

Problems with volume and sound

Want to listen to music in public and volume won't work

You can't hear the media you're trying to play

1. Make sure that the the volume button on the side isn't stuck. If it is stuck, try loosening it up by repeatedly tapping the buttons.

2. If the volume button is not the problem, go to "Settings>sound/volume" and manually adjust the volume length.

Having trouble connecting to WiFi

How to connect to wireless internet around you

Can't figure out how to connect

1. Touch the time in the status bar.

2. Touch the WiFi icon to open the settings.

3. Tap the on/off switch.

4. The tablet will automatically scan for surrounding WiFi.

5. Pick the WiFi network you want to join, and enter the required information.

6. Tap connect.

and does not working also saying not in range off my broadband as well

mjpetty66 - Responder

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