I have one of these at home and it works great, this one at the office, at first it started printing FUZZY, then I cleaned the print head and it started showing drag marks from the cable, then I set the printing effect on high instead of standard. It took longer to print but it was a bit better but not clean. I took the cartridges out and cleaned them and then replaced the print head. NOTHING but Blank paper. I'm over this stupid printer.