I too discovered that I could clean the potentiometer switch, and was then able to get it to function normally. Alas, I had already purchased the replacement switch, along with a spare set of brushes. I was quite surprised, by the amount of carbon remaining on the original brushes, especially considering the amount of use this particular Dremel MultiPro, Model #395 has logged! I found that simply by disassembling my unit, and blowing our the accumulated dust and gunk, yes that's a word in this man's vocabulary, it was ready to be reassembled, and has been working smoothly ever since! The fix-it directions provided here, were both simple and easy to follow, in addition to being filled with pictures. I am one of those who is very much, a visual learner. Kudos to the individual who produced this fix-it segment! A. Daniel Kunz - Nov. 23 2016
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