If your Zeen is not connecting through Wi-Fi you should first try restarting the router that your device is connected to. If the problem persists, you may need to perform a factory reset on your eStation Zeen. To do so, please follow the instructions provided in this link. For more information you can follow our troubleshooting page.

It is possible that your eStation Zeen has a dead or dying battery. Try charging your Zeen by connecting it to a mini USB charger. Wait about 20 minutes then try powering it on again. If the problem persists you may need to replace your battery. If you need assistance replacing the battery you can check out the battery replacement guide. You can also check out the HP eStation Zeen troubleshooting page for further information.

If the HP eStation Zeen's display is unresponsive you may have to restart the device. To do so, hold the power button for about 10 seconds until the screen turns off. Release the button then push the power button again to turn the eStation Zeen back on. For more information about this issue try checking out the troubleshooting page.