If you are having difficulties with your computer not functioning to the proper caliber, please visit the "Computer Working Slowly" section on the troubleshooting page: HP Envy 23-d060 qd TouchSmart Troubleshooting. If problems still exist after checking all available options, either reference the HP Troubleshooting page at the bottom of this device page, or contact HP directly.

If you are having problems with your speakers, first make sure that the volume on the desktop is turned on. You can do this by either adjusting the volume controls on the bottom right side of the screen, or by going into the "Control Panel," clicking "Hardware and Sound," going into "Audio Devices and Sound," and finally clicking on "Adjust System Volume." If problems persist, please visit the "Audio Not Working" section on the troubleshooting page: HP Envy 23-d060 qd TouchSmart Troubleshooting. If problems still exist after checking all available options, either reference the HP Troubleshooting page at the bottom of this device page, or contact HP directly.

If you are having problems with the touchscreen, please visit the "Touchscreen Responding Inaccurately" header on the troubleshooting page: HP Envy 23-d060 qd TouchSmart Troubleshooting. If problems still exist after checking all available options, either reference the HP Troubleshooting page at the bottom of this device page, or contact HP directly.