Mytch Johnson

Another common issue with the JAMBOX MINI is "phantom auxiliary" connection. Your JAMBOX thinks it is connected over auxiliary, so you tries to play audio over that connection instead. Check if there is any blockage in your auxiliary port and take a look at our bluetooth troubleshooting page here. If you think this might be the issue, you should follow our USB / auxiliary port replacement guide here.

There are a number of problems that could cause your speakers to be blown out. You should definitely take a look at our troubleshooting page here. I'd try updating the JAMBOX's software before trying to open it up and replace anything. You can find Jawbone's software update guide here. If that doesn't work, you might have to open your device and replace the speakers. Here is the speaker replacement guide.