Introdução

The TomTom touch screen can stop working or stop responding altogether. This guide will show how to properly remove it.

Position the device so that the underside is facing up. Tilt the EasyPort Mount slightly upward and rotate it counterclockwise 180 degrees from the initial position.
  • Position the device so that the underside is facing up.

  • Tilt the EasyPort Mount slightly upward and rotate it counterclockwise 180 degrees from the initial position.

  • Firmly grab the EasyPort Mount and remove it.

  • If it does not dislodge easily, gently twist the EasyPort Mount, applying increasing pressure until it does.

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Turn the device 180 degrees so the screw in the EasyPort Mount compartment is on top. Remove the 2mm screw beneath the EasyPort Mount compartment with the Torx T-5 head Screwdriver.
  • Turn the device 180 degrees so the screw in the EasyPort Mount compartment is on top.

  • Remove the 2mm screw beneath the EasyPort Mount compartment with the Torx T-5 head Screwdriver.

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Flip the device over so that the screen is facing up. Wedge the plastic opening tool between the top and bottom of the device's frame, gently sliding it around the outside edge.
  • Flip the device over so that the screen is facing up.

  • Wedge the plastic opening tool between the top and bottom of the device's frame, gently sliding it around the outside edge.

  • It may be easier to start at one of the corners.

  • The gold ribbon cable connecting the screen to the motherboard is fragile and tears easily.

  • This specific device's ribbon cable is torn.

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Carefully slide the screen forward, revealing the lower portion of the motherboard. Remove the 3.6mm screw using the JIS #00 Screwdriver.
  • Carefully slide the screen forward, revealing the lower portion of the motherboard.

  • Remove the 3.6mm screw using the JIS #00 Screwdriver.

  • Rotate the device 180 degrees, carefully slide back the screen, and remove the remaining two screws.

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Disconnect the battery and speaker cables. Unlatch the motherboard from the case. Unlatch the motherboard from the case.
  • Disconnect the battery and speaker cables.

  • Unlatch the motherboard from the case.

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Wedge a spudger between the  white plastic latch and the black connection port, disconnecting the gold ribbon cable. Slide the gold ribbon cable out of the port.
  • Wedge a spudger between the white plastic latch and the black connection port, disconnecting the gold ribbon cable.

  • Slide the gold ribbon cable out of the port.

Maybe add the picture of the motherboard and screen separated

Dakota Baker - Responder

Use a plastic opening tool to unlatch the screen from its case. We recommend starting on the side with the gold ribbon cable as the latches are more tricky. Unlatch the screen corner by corner instead of an entire side at one time.
  • Use a plastic opening tool to unlatch the screen from its case.

  • We recommend starting on the side with the gold ribbon cable as the latches are more tricky.

  • Unlatch the screen corner by corner instead of an entire side at one time.

  • The tearing sound is the adhesive holding the screen to the case. It will re-stick when you put the screen together.

It may be smart to get rid of the first photo and add a photo with the screen and case separated

Dakota Baker - Responder

Conclusão

To reassemble your device, follow these instructions in reverse order.

Jennifer Zakaria

Member since: 18-01-2018

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6 Guides authored

Equipe

Cal Poly, Team S12-G2, Banghart Winter 2018 Membro de Cal Poly, Team S12-G2, Banghart Winter 2018

CPSU-BANGHART-W18S12G2

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6 Guides authored

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