The screen it's not working

Hi Lelle,

If you bent your phone the most likely possible issue is that the display is damaged.

While less likely, it is also possible that the display got disconnected from the motherboard, or there is damage to the main board.

Does the phone make any sound when you press the side buttons? That would tell us if the phone is still alive and just not producing a display output

The phone most definitely can be fixed, Lelle; there's no need whatever to junk it yet! You do, however, seem to be phrasing your question in such a way that it makes me think you're asking if iFixit can fix your phone for you; if that's what you mean then I'm afraid the answer is no. iFixit is a resource for do-it-yourself people; folks that want to be able to repair their own devices and provides advice, support and sometimes parts for you to be able to fix it yourself - they do not offer any repair services at all. If that's what you're wanting, you'll be better off checking with local repair shops or look for online mail-in repair services.

Assuming you're wanting do the the repair yourself and that the bent frame is your only real problem, there are a couple of ways you could fix it.

First, you could try to straighten the phone's frame; generally you can get them bent back to where they're pretty close to their original shape, but you're going to have to put in some work. Specifically, you'll need to remove the screen, because it's almost certain to break when you're trying to straighten the frame. I didn't have any luck finding any written, iFixit-style guides to that repair, but this YouTube video steps you through the process.

Moto One XT1941 Screen Display Replacement - LCD REMOVAL - YouTube

What you'll do is follow the tutorial through to remove the LCD. Once it's off, you can then use whatever tools you need to bend the phone back; start small, bend it a little, check it with a straight-edge, bend some more, etc., until you're satisfied it's as straight as you can make it. After that, reassemble the phone once you've glued the screen back on and you should be good.

If you'd prefer to replace the bent part, that's almost easier. You see, the recommended and official way to replace the screen on your phone is to buy the screen already attached to the frame! Yep, that's the bent part you're worried about. So if you buy a new screen that comes with the frame, you'll end up with a brand new frame that isn't bent, and get a new screen to boot! That repair requires an entirely different set of instructions, which this video will show you how to do.

motorola one [XT1941-4 Broken display change and disassembly Guide - YouTube]

If you decide to go with a repair shop, ask them for a price on a screen replacement, but be sure to specify that you want a screen plus frame replacement, not just an LCD replacement. Any competent shop will easily be able to handle that for you.

Good luck, and be sure to come back and let us know what you decide and how it all turns out!

A screen that is not working can be caused by power issues, loose connections, damaged cables, software problems, or hardware failure. Check the power supply, restart the device, and inspect connections carefully. If the screen remains blank, flickers, or shows unusual lines, professional technical support may be needed for proper diagnosis and repair.