How do I fix my internet connection?

Question

Asus Laptop

Repair guides and disassembly information for laptops manufactured by ASUS.

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Cecelia Zitarosa @ceceliazitarosa

Rep: 157

2

1

Postado: 14 de jun de 2012

Opções

How do I fix my internet connection?

My Asus laptop is not connecting properly to the internet. It is connected to a network, but when I open Internet Explorer, nothing pops up. It doesn't even tell me it can't display the page, it's just a blank screen. I tried disconnecting and reconnecting to my home network- didn't work. Then I tried turning it off and on again—didn't work. Finally, I turned off my router for about a minute and turned it back on—my internet explorer is still a blank screen. My Norton subscription just expired yesterday, but I'm not sure if that has anything to do with my internet problem—even though the problem began to occur on the day of expiration. Any help you can provide me would be great.

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Have you tried navigating to a webpage? Have you tried another browser? (Google Chrome: http://goo.gl/jBttB). Do you have any screenshots you might be able to provide?

14 de jun de 2012 por Elisha Bonack

i have an ASUS X550L series laptop and i cant connect to my modem

i just got a new one and it wont connect to it but my other devices can

it says can't connect to this network.

18 de set de 2015 por pk lei

i have an Asus X555la series laptop which came with windows 8,after updating to windows 10,, my wireless connection doesn't show at all but my LAN network is working but not the wireless what would be the cause

4 de jan de 2016 por Ebo

many people are getting this problem . http://goo.gl/5oOELG follow and this will help

9 de jul de 2016 por Luke Mason

I just got a new ASUS X550L series and have the same problem as pk lei..please let me know how to connect to our wireless connection! So frustrating.

20 de jul de 2016 por genie71

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Solução escolhida

david chase @davidchase38017

Rep: 1,3 mil

4

5

4

Postado: 19 de nov de 2013

Opções

Hi,

Go to Control Panel and open Programs and Features to Uninstall Norton from the programs list. Open up Internet Explorer and click on Tools, and then Internet Properties. Go to the Connection tab and click on the LAN Settings button and uncheck all the check boxes. Click OK and restart your computer.

Good Luck.

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32 comentários:

DAVID! You are so amazing! Thank you sooooo much. No one else helped but you solved my problem like that! Your the real MVP!

12 de out de 2014 por MineBloX

David, this was exactly my problem also and you solved my problem!!! Thank you so very much!!

21 de dez de 2014 por jsmorris95

David - Hi...Just found this site and going through the same issue. Will this work if your dealing with WiFi? Thanks - JW

12 de fev de 2015 por Jeff

Thanks david...u are awesome!! It works fine!!

8 de abr de 2015 por Ben Lam

I don't have Norton, I have McAfee, and I'm still having the same issue, do I uninstall McAfee?

4 de mai de 2015 por Ashlea

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Have you tried navigating to a webpage? Have you tried another browser? (Google Chrome: http://goo.gl/jBttB). Do you have any screenshots you might be able to provide? — Elisha Bonack
i have an ASUS X550L series laptop and i cant connect to my modem

i just got a new one and it wont connect to it but my other devices can

it says can't connect to this network. — pk lei
i have an Asus X555la series laptop which came with windows 8,after updating to windows 10,, my wireless connection doesn't show at all but my LAN network is working but not the wireless what would be the cause — Ebo
many people are getting this problem . http://goo.gl/5oOELG follow and this will help — Luke Mason
I just got a new ASUS X550L series and have the same problem as pk lei..please let me know how to connect to our wireless connection! So frustrating. — genie71
DAVID! You are so amazing! Thank you sooooo much. No one else helped but you solved my problem like that! Your the real MVP! — MineBloX
David, this was exactly my problem also and you solved my problem!!! Thank you so very much!! — jsmorris95
David - Hi...Just found this site and going through the same issue. Will this work if your dealing with WiFi? Thanks - JW — Jeff
I don't have Norton, I have McAfee, and I'm still having the same issue, do I uninstall McAfee? — Ashlea

George Woizesko @georgewoizesko Rep: 325 1 1 1 · Answer 1 · 2015-12-16T16:07:16-07:00

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George Woizesko @georgewoizesko

Rep: 325

1

Postado: 16 de dez de 2015

Opções

Right Click WiFi Connection Symbol on the bottom right corner of the Desktop

Open Network and Sharing Center

Click on Change Adapter Settings

Right Click the Network Device showing Limited Connectivity

Click Properties

Click on the Configure Button

Click on the Driver Tab

Click on the Uninstall button

Restart computer

Windows Auto Installs the Driver

Reconnect to router

Problem Solved

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15 comentários:

Omg!!! Thank you so much!! It fixed!

26 de dez de 2015 por zahrahnahar

I tried this and now my window is not auto installing this . Now I don't have wifi option

28 de set de 2016 por Mani

It got fixed. Thank you so much.

30 de set de 2016 por Aishwarya Ravi

Worked perfectly, thanks!

10 de out de 2016 por Brenten Bradley

update the wireless driver for steps follow post http://fixingblog.com/asus-laptop-wirele... see if this works

1 de nov de 2016 por roberthickman

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manikmist09 @manikmist09 Rep: 25 1 · Answer 2 · 2012-06-19T13:10:02-07:00

manikmist09 @manikmist09

Rep: 25

1

Postado: 19 de jun de 2012

Opções

At first you should check your Internet connection. Have it plugging properly or not. Then you check configuration setting and open your IE.

Go to Tools>Internet Options>Connections tab

Go to LAN settings.

And adjust "Automatically detect settings"

Also go to the advance tab and click the Restore Advance Settings button or you can reinstall your IE.

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5 comentários:

AWESOME! I got it working thanks(:

5 de fev de 2015 por stephanielizama214

I tried this and it didn't work. I also restarted and I am not able to get the internet page up. Even though I have a strong connection and the internet works on all other devices.

23 de abr de 2015 por Daphne Oliver

when I pressed "Automatically detect settings" the advance tab don't come up. it says I have to press the "use proxy server for your LAN". now what shell I do? shell I tick the Proxy box??? please answer my Question.

31 de out de 2015 por Md Abdul Motin

thank you so much. my laptop is working now because I uninstalled the MacAfee. But still I am little bit worried about is it going to affect my laptop by allowing some viruses.

31 de out de 2015 por Md Abdul Motin

Osum !!! This worked.. Thanks a lot !!!

15 de dez de 2015 por Kanchan Mukhi

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alrawhaninoradddin @alrawhanin79704 Rep: 13 1 · Answer 3 · 2016-05-08T03:01:20-07:00

alrawhaninoradddin @alrawhanin79704

Rep: 13

1

Postado: 8 de mai de 2016

Opções

what is the problem when i open the laptop ASUS Windows 8 and also the page internet explorer open at once , and i want not to open it , please explain for me the problem

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sheliateelite @sheliateelite Rep: 13 1 · Answer 4 · 2016-12-03T16:03:58-07:00

sheliateelite @sheliateelite

Rep: 13

1

Postado: 3 de dez de 2016

Opções

This works again. Thanks David!

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hamza @charfi Rep: 14 1 · Answer 5 · 2017-04-23T07:48:03-07:00

hamza @charfi

Rep: 14

1

Postado: 23 de abr de 2017

Opções

Network card problem på found in configuration panel

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Jonas M. @jonasm Rep: 13 1 · Answer 6 · 2018-06-12T11:34:43-07:00

Jonas M. @jonasm

Rep: 13

1

Postado: 12 de jun de 2018

Opções

Hello!

I have the same problem woth wifi. My ASUS is connected to internet but does not navigate, etc.

This happens everywhere, and my phone connects to these wifi without issues.

Can you help me out? Already tried

- Rebooting

- Deactivate, activate laptop router

- Disabling power option from the adapter.

- Uninstalling adapter and reinstalling after reboot

Thanks

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Werner Schandor @wernerschandor Rep: 1 · Answer 7 · 2016-02-03T01:53:44-07:00

Werner Schandor @wernerschandor

Rep: 1

Postado: 3 de fev de 2016

Opções

Maybe it's the Power Management of the network adaptor. See the 5th post of this link: http://www.sevenforums.com/network-shari...

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dmitriydrachev @dmitriydrachev Rep: 1 · Answer 8 · 2016-02-18T13:09:53-07:00

dmitriydrachev @dmitriydrachev

Rep: 1

Postado: 18 de fev de 2016

Opções

Try to download FixR 2.0, it can do this steps automatically, no technical skill required. Link to download http://fixr2.com

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Phil @philz Rep: 1 · Answer 9 · 2016-11-20T11:23:05-07:00

Phil @philz

Rep: 1

Postado: 20 de nov de 2016

Opções

In Portuguese

A mim resultou desta forma

Painel de controlo

Rede e Internet

Ligaçoes de Rede

Click botao direito em Wi-Fi - DESATIVAR

Reiniciar o Computador

Voltar ao mesmo local em Ligaçoes de Rede e em Wi- Fi- ACTIVAR

Boa sorte,

phil

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L. Moriarty @lmoriarty Rep: 1 · Answer 10 · 2017-07-30T05:07:00-07:00

L. Moriarty @lmoriarty

Rep: 1

Postado: 30 de jul de 2017

Opções

Had the same issues and wasn't finding success with the other answers. Found success this way: CTRL+ALT+DEL to pull up Task Manager. Go to the startup tab and disable Intel(R) Security Assist. Connected immediately. Good luck.

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Nur Farah Hanisah @nurfarahhanisah Rep: 1 · Answer 11 · 2021-01-19T06:14:05-07:00

Nur Farah Hanisah @nurfarahhanisah

Rep: 1

Postado: 19 de jan de 2021

Opções

My asus laptop stated that it has connected to wifi. However my spotify and other website stated there is no connection to internet. My laptop is Asus Vivobook, Intel Core i5 8th Gen.

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Asus Laptop

How do I fix my internet connection?

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