Rep: 1
1
Hi,
The title says 'nose trimmer', which I was very happy to find, but the guide actually refers to a beard trimmer.
Someone at our Repair Cafe brought in a Philips-Norelco Series 5000 nose trimmer that stopped working, but it seems to be impossible to open it. Do you happen to know if and how it can be opened?
Thanks
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Rep: 151
4
I found a manual from Phillips about the trimmer. Hopefully this should help:
https://www.documents.philips.com/assets...
p.s. The trimmer has a 2-year warranty as well. So if you still can't open the trimmer and it's within warranty, I would have the customer send an email to Phillips about getting it replaced.
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Thanks.
The manual doesn't contain anything about opening up the device, of course.
The trimmer is more than two years old, so not under warranty.
Hmm, I'm not sure then. If I had to guess, there might be some "hidden way" to take apart the trimmer that's difficult to find (I know I'm kinda pulling threads here). I realize it isn't the same trimmer, but I found a good video on where you might find some of those "hidden" areas:
https://www.youtube.com/watch?v=CAqeRzRl...
Try looking around the battery compartment as well to see if there are any areas where you can unscrew something or pop off a plastic cover (be careful not to break it). This trimmer seems very hard to take apart, hopefully nothing is glued together or any plastic melted in place (although I wouldn't be surprised).
Happy repairing!
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