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Repair guides and documentation for the Google Pixel 5 smartphone. Released October 15th, 2020. Model Number: GD1YQ, GTT9Q

Why are some functions of my phone not working?

I recently replaced my old phone's battery with a new one and after powering on the device, some functions stopped working such as both rear and front cameras, both speakers, the flashlight, and vibrations and haptics. I tried to calibrate the battery by following the instructions included in the new battery but nothing changed. I changed back to the old battery to see if anything would happen and all of said functions worked again meaning that none of those parts were damaged during the installation process. But switching to the new one causes them to not work anymore. Am I doing something wrong?

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Hi,

If the functions work with your old battery then the new battery may not have enough charge to run them.

Either it needs to be activated to charge properly, or it’s an odd “dud”, or it’s the wrong type or connector on the flex is somehow damaged.

I would check the new battery voltage to see what it’s holding and make sure the connector on the flex isn’t damaged.

Beyond that you may need to wipe the cache and see if it fixes the problem.

Hope this helps

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