The robot gets stuck in the startup routine.

hi everyone,
As usual, when I initiate a cleaning cycle, the robot starts moving away from the base. However, after several attempts, the motor begins to spin more forcefully and then abruptly decreases in speed. At a certain point, the robot displays an error message 3000.

I have attempted the following troubleshooting steps without success:

  1. Cleaning the LIDAR sensors.
  2. Performing a system reset.
  3. Deleting the existing map and attempting to create a new one.
  4. Ensuring that the head with lasers is free and not obstructed.

Despite these efforts, the problem persists, and I am uncertain about the next steps to take.

If anyone in the community has encountered a similar issue or has expertise with Neato robot vacuums, I would greatly appreciate any advice or recommendations on how to address this problem.

Thank you in advance for your time and assistance.

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