Fingerprint sensor not working 😔😔

Here are some possible solutions. Let us know which one works for you or not.

• Solution 1 by going into BIOS
• Turn on your laptop and press <F1> key to enter the BIOS setup.
• Go to Security ---> Fingerprint menu ---> select "Reset fingerprint data" -->You will probably get en error message like "No fingerprint reader is attached.".
• Regardless carry on again on the Security menu ---> I/O access ---> make sure Fingerprint recognition is set to enabled. Save BIOS settings and restart computer. Does it work now?
• Solution 2 by re-installing drivers
• Uninstall driver (if it is there) in Device Manager (<Win> key + <X> key for menu) ---> Right click Properties ---> Driver ---> select Unistall Device (Uninstall the device from the system (Advanced).)
• Download driver from Lenovo
• Install it.