iPhone does not charge past a specific battery level

Question

iPhone XS Max

Released September 21, 2018. Models: A1921, A2101, A2102, and A2104 / Available as GSM or CDMA / eSIM or nano-SIM / 64, 256, or 512 GB / Silver, Gold, or Space Gray (Pronounced "iPhone 10 S Max.")

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Kiyoshi @kiyoshi1407

Rep: 11

1

Postado: 30 de jul de 2023

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iPhone does not charge past a specific battery level

I use fast charging (of course genuine from Apple, 18W), but the strange thing I noticed is that it sometimes can't charge through a certain battery level (eg 10% after 30 minutes it's still 10%), it can also sometimes charge up to a certain battery level, but will be stopped at a different battery level, namely about 70% and 90%

The only fix is that I have to restart the device for it to charge up

Also added that I replaced the battery for it, also genuine from Apple

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Dan Weru @danweru Rep: 13 1 · Answer 1 · 2023-07-30T11:33:31-07:00

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Dan Weru @danweru

Rep: 13

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Postado: 30 de jul de 2023

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Hi, you need to change the charging system and retest again to see if the phone charges beyond the said percentages.

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Thanks for the reply, I also changed to another fast charger and the result is still the same

About restart, or perhaps reset, I tried it too and it's still the same

I still don't understand what you mean by "change the charging system", it could be replacing lightning port or replacing charger

30 de jul de 2023 por Kiyoshi

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Dany @dannish Rep: 1,6 mil 4 1 · Answer 2 · 2023-07-30T18:06:04-07:00

Dany @dannish

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Postado: 30 de jul de 2023

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@kiyoshi1407 if the new battery is under Apple warranty, I'd recommend you take the phone back in for them to troubleshoot. It sounds like a bad battery they put in.

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Maybe it is, the battery is still under warranty so I will take it to an Apple center to change to another battery. I hope the lightning port isn't broken because it is expensive and very difficult to repair

30 de jul de 2023 por Kiyoshi

@kiyoshi1407 It's not too awful to do, the part itself is also only around $20, the whole charging assembly is replaced.

31 de jul de 2023 por woah its ezz

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iPhone XS Max

iPhone does not charge past a specific battery level

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