Asus ROG G14 suddenly shut down and now won't charge or power on
I was on a Microsoft Teams meeting when my G14 suddenly shut down. I tried turning it back on but no luck. I thought maybe the battery was just dead so I plugged in the AC adapter and no charge. I let it sit for a few hours, held the power button for 40+ seconds, it turned on but for less than 5 minutes and it shut off again. I thought maybe it was bad battery so I bought a replacement, but the new battery would not charge, the charge indicator would not light up. I let it sit for a few days and it turned on. This time it lasted 3+ hours. I ran a battery health check on the original battery and it seemed healthy, this laptop is only 2 years old. After I tried to turn it on again then the same thing happened where it would not turn on or even charge. What could a possible solution for this be? I have not tried changing the CMOS battery as some other people have suggested for similar problems, I will try that and get back, but for those who have experienced similar issues and problems, how did you resolve this? The warranty has expired on my G14 so I am trying to avoid taking it to a repair shop, but if I can't find a way to fix it myself then I will have no other choice, thank you.
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3 comentários
I also want to state that I have not modified my laptop in anyway and the AC adapter is outputting the correct voltage at around 20.4V. Model number is GA401Q
por Erick Rojas
Did you ever find a solution to this? This has happened to my asus zenbook too. The laptop suddenly shuts down (when plugged in) and won’t turn on again. I had to buy a new charger, which solved the issue but it’s happened again a year later, so I guess I’ll have to buy another charger! I’ve never had this with other laptops, it’s very annoying.
por Vic
Do you fix the problem? Because i hace the same problem right now
por Sebito Villa