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The March 2015 update of Apple's 13" MacBook Pro Retina Display, model A1502, features fifth-generation Intel Core i5 and i7 processors and introduces the Force Touch trackpad.

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MacBook does not enter sleep on low battery after battery replacement

Hi all,
I recently replaced my MacBook's battery with a replacement part from iFixit EU. I installed the battery just fine and it seems to work ok for the most part.
However, when my battery pack reaches about 2-3% the macbook turns off entirely and when I plug it in, let it sit for a bit and hit the power button the laptop boots up like if it was powered off, with all the apps reopening from the beginning.
I would normally expect that it would enter hibernation mode and pick up right where I left off when it ran out of battery, like it used to do with the factory one, but that is not the case.

I followed the calibration procedure, reset my SMC and followed the calibration again. I also checked the nvram and hibernatemode is set to 3, meaning that it should in fact enter hibernation mode.

I'm at a loss here. Any advice welcome. TIA.

Edit: Image requested by Dan

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Update (02/12/2023)

Update: I contacted iFixit eu about the issue and they were kind enough to send me a second one to try out. I reset the smc, calibrated the battery over but still nothing. I tried setting hibernatemode to 25 instead of 3 but that didn't work either. Battery drops to around 2% (reported by coconut battery) then mac shuts off and when I plug it back in macOS boots up from scratch, only restoring the open apps but not their state as expected. I really am at a loss here and would really like to hear the opinion of someone knowledgeable on this.

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theres 3 things id do in your situation

try checking its battery health using 3rd party apps

check the battery if its properly installed and seated correctly

and check if theres visible damage from battery

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I used a 3rd party app (Battery Health on the App Store) and it reports a good health status, with 109% health (not unusual for new batteries to be overspecced sometimes) and 15 cycles. Same things reported by System Report. The battery was installed correctly and other than a piece of the plastic arm that broke in the process (not the side with the power bus) that I kapton taped in place, there is no visible damage to the battery.

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@devnol - I think the best thing here is to find a local Mac expert. It’s clearly a logic board issue within SMC and how it meters the battery’s charge. There are a pair of resistors which are used within the voltage comparator logic a liquid spill often drips right where the SMC chip is (see image in my answer below) that’s the only thing that makes sense.

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I looked around iFixit Answers and found someone with a similar issue fromabout 5 years ago, while that did seem to be the case, and that's the answer you gave them too, it most definitely isn't it because the original battery does (or at least did before I swapped it) enter Safe Sleep when it depletes fine. So what I think is that we should take the issue backwards and somehow verify that ifixit batteries (or any third party for that matter) do actually work with Safe sleep, or if Apple intentionally (or not) prevents them from working. Now what I don't know is wether batteries have any logic in them in the first place, but they should since they at least show Manufacturer: ifixit in System Report.

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Did you follow the calibration steps? As that is important so SMC knows the high and low states.

Update (01/10/2023)

@devnol @devno

This is all I see. The charge is very low and the charger is not plugged in so you are in discharge!

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Update (02/12/2023)

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So either the support components or the SMC chip (Texas Instruments/Stellaris LM4FS1EHSMC controller) it’s self may need replacing.

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Hey Dan, yes I followed the calibration steps, before and after resetting the SMC. I had AlDente installed and I disabled that before doing so (though I didn't remove the system plugin for it. should I?)

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@devnol - What is AlDente?

The word is Italian meaning “to the tooth” when describing how done is the pasta! I hope your not testing pasta on your system 😯

While you did check the battery using Battery Health, let’s get a deeper view using this app which I find is a bit better CoconutBattery post a snapshot here so we can see it while the battery is charging.

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@danj Oh yeah, sorry. AlDente (https://github.com/davidwernhart/AlDente) is an app that lets you set a charge limit on the battery (I really often use my mac in my desktop constantly plugged in and AlDente limits the charge to 90% and tells the system to pull power from the wall only instead of discharging the battery. The name comes from the fact that this way you don't "overcook" your battery. I find it rather funny.

Now I mentioned that has a helper tool that you install which does control your battery system in some way but I did have it before I changed batteries and it did go to sleep fine. I guess I could try uninstalling that but I doubt it is the issue here.

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@devnol - you were a little fast for me😏 had to take the dog out before I had finished. For now let’s get the CoconutBattery output and let’s make sure the battery needs charging (about 2/3 full) do it twice once with the app running and a second without it so I can see what’s happening. You will need to give CoconutBattery a bit of time to update after you start it as well so don’t be too quick.

Happy there’s no pasta slinging 🥳

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@danj Ok well you might need to wait a bit for that because I need to first discharge my battery a little. I'll get back to you as soon as I have the data. What exactly is it that I need to look for in CB?

EDIT: I opened coconut battery and what is immediately obvious is a slight mismatch between it and macOS. macOS reports I have 89% battery in the menu bar, while CB says 84.3%. Also battery reports as manufactured in 2015-03-30, which is also unlikely because it's ifixit branded. Perhaps it's keeping my old one somehow?

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Dude charge the battery 100% and leave it there for 2 hours. Then drain it down to 15%. Then charge the battery to 100% again and leave it for 2 hours then if you're still using AlDente Pro have that discharge it to whatever charge limit you decide you want to leave it at. If you're using AlDente Pro you have to make sure all your settings are correct or it won't work right.

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