Battery no longer recognized

Question

MacBook Air 13" Early 2015

The March 2015 update of Apple's 13" MacBook Air features fifth generation Intel Core i5 and i7 processors, resulting in slightly increased performance and battery life.

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mcz @mcz1

Rep: 11

1

Postado: 27 de jan de 2022

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Battery no longer recognized

I replaced the battery in my Early 2015 13” MacBook Air running Mohave and at first everything was fine. Now the computer only turns on when plugged in and I can’t get battery status displayed. I have:

Installed Coconut Battery, no battery info shown
Reset SMC
Reset NVRAM/PRAM
Removed the battery, I can’t event get the X through the battery icon to show.
Deleted systempreferences.plist file

Whenever I click to show battery status in the status bar, it immediately disappears. Does anyone have any ideas? I’m hoping it’s not a logic board issue because it was working before.

Here’s an image of Coconut Battery:

After a few months with a new battery I have the following on Coconut Battery:

Respondido! Ver a resposta Também tenho esse problema

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Let’s get a better view of things, install this gem of an app! CoconutBattery take a snapshot of the apps main window and post it here for us to see Adicionar imagens a uma pergunta já existente

27 de jan de 2022 por Dan

@danj Thanks! I just added the screenshot

27 de jan de 2022 por mcz

@mcz1 - Here's the info to contact them Customer Support

27 de jan de 2022 por Dan

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Solução escolhida

Dan @danj

Rep: 480,1 mil

Self employed contract worker

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Postado: 27 de jan de 2022

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Bad battery! You’ll need to return it to get a replacement!

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5 comentários:

Thank you for replying! I'll try to get a replacement and update the post when I do

27 de jan de 2022 por mcz

@danj - the new battery worked for a couple of months, but now I'm back to this same problem. Do you think it's another battery or a different problem?

14 de abr de 2022 por mcz

@mcz1 - What does CoconutBattery tell us? Please post a fresh image.

14 de abr de 2022 por Dan

@danj I just added it to the post

14 de abr de 2022 por mcz

@mcz1 - I'm surprised! Yep, contact iFixit support for another one. Now take the black rabbits foot out of your pocket! Also don't forget to score the answer and accept it - Thanks!

14 de abr de 2022 por Dan

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Let’s get a better view of things, install this gem of an app! CoconutBattery take a snapshot of the apps main window and post it here for us to see Adicionar imagens a uma pergunta já existente — Dan
Thank you for replying! I'll try to get a replacement and update the post when I do — mcz
@danj - the new battery worked for a couple of months, but now I'm back to this same problem. Do you think it's another battery or a different problem? — mcz
@mcz1 - What does CoconutBattery tell us? Please post a fresh image. — Dan
@mcz1 - I'm surprised! Yep, contact iFixit support for another one. Now take the black rabbits foot out of your pocket! Also don't forget to score the answer and accept it - Thanks! — Dan

MacBook Air 13" Early 2015

Battery no longer recognized

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