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Released September 21, 2018. Models: A1921, A2101, A2102, and A2104 / Available as GSM or CDMA / eSIM or nano-SIM / 64, 256, or 512 GB / Silver, Gold, or Space Gray (Pronounced "iPhone 10 S Max.")

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Cannot get into DFU Mode - stuck on Apple Logo

Have an iPhone Xs Max, and it’s stuck on the Apple Logo. I’ve tried plugging it into a computer and pressing Volume Up quickly Down quickly and holding Side. After that sequence the screen turns black. I then immediately release the Side button, and quickly press the Side and Down buttons together. The instructions say to press these two buttons together for five seconds and then release the Side while letting go of Down, which I do. However, usually about 3-4 seconds after the screen turning black, the Apple logo pops back onto the screen. It’s my understanding that the Apple logo should not be popping back on. It never actually goes into DFU.

I’ve tried this sequence about 100 times now to make sure it’s not some timing thing. It’s impossible for me to do the sequence any faster.

Any suggestions for next steps to troubleshoot further? Thanks!

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Unfortunately there is no software program you can use. These phones are sometimes hard to put into DFU mode. Unless you have a parts problem you should be able to enter DFU mode. Even a phone with a missing NAND can go into DFU mode.

I would try and watch some different videos on getting it into DFU. If you have tried all the suggestions you most likely have a parts problem as there is no other explanation.

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You can use 3U Tools for pc ( freeware) to put your iPhone in dfu mode.

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Peter será eternamente grato(a).
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